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"Amazing, the best place I have stayed EVER. The cost of the stay is worth the value. The check-in was seamless, the staff was so friendly and amicable. The souvenir shop gifts were diverse and unique. The dinner, breakfast and drum show was top-notch. The onsens were huge and gorgeous. The hotel is HUGE, I felt at times I had the hotel to myself at times. I would recommend this place to everyone visiting Mt. Fuji"

"Had a great experience, the view was stunning"

"Gorgeous property with very many nice amenities. The fun foot spa was a treat. You can order drinks and snacks and enjoy a nice foot soak while looking out over the river. Very attentive staff. Very well treated."

"This is a great place for stay in Hakone, traditional Japanese onsen house, we ordered the room and board for two nights, and it's a great experience. Both the public and private onsens are great and we have tried both. The location is also quite convenient, could walk to the Kowakidani station, both bus and train. Their hotel service is also great, family style, from the moment you entered, there is no need to wear shoes, because the whole hotel is connected in a way that you could either by bare foot or their sandals."

"With easy access to spa and their theme park"

"Had everything we needed. Great traditional Japanese breakfast "

"Amazing service, staff spoke fluent English and were very accommodating. The free amenities and hot springs were incredible. I would love to visit again in the future. "

"This was a wonderful stay! The private in suite onsen was fantastic. The rooms were spacious and super clean. Staff were wonderful! Dinner and breakfast were some of the best we’d ever had. Definitely coming back. "

"You need to make a reservation at the hotel in advance if you would like to eat there. Otherwise there are a lot of nice places around the lake. "