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"This was a highlight of my trip to Japan. The Kinosaki Onsen is a jewel and worth the effort to visit. And staying at Sumihei Bettei Tokitotoki was pure joy. The staff could not have been nicer. The location was ideal... and at every turn, there was someone there to help us learn about the town, navigating the spa houses and making sure we had a snack or beverage if we ever needed it. This place is a magical gem and well-worth every penny."

"Staff was very accommodating and the dinner/breakfast was amazing (: "

"Very clean and excellent service. The room was spacious and the bookable private onsen was serene. "

"Comfort and luxury in one. Loved this stay! Do yourself a favor and book a private onsen every day, and a spa appointment. "

"Excellent staff and service. Room was roomy and comfortable. I left something at the facility and they shipped it for me (I paid the shipping fee). In house bathhouse was wonderful. "

"Enjoyed our stay"

"We had a wonderful stay at our hotel in Kinosaki Onsen! The staff were incredibly nice, polite, and friendly—they spoke English very well, which made everything smooth and comfortable. The food was superb, especially the dinner, which featured a beautifully prepared 9-course meal showcasing local ingredients and flavors. The entire experience felt authentic and relaxing. The surrounding area is peaceful and quiet, a perfect escape from the busy city life. Highly recommend this place for anyone looking for a serene getaway and exceptional hospitality!"

"Staff were very friendly and the onsen in the hotel was very comfortable. Would recommend purchasing the dinner in advance but able to purchase the breakfast which we enjoyed thoroughly. "

"Hood"