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Reviews of Staycity Aparthotels, York, Barbican Centre

4 out of 5
Staycity Aparthotels, York, Barbican Centre
Paragon Street, York, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1367 out of 2272 reviews" "
Rating 8 - Good. 737 out of 2272 reviews" "
Rating 6 - Okay. 109 out of 2272 reviews" "
Rating 4 - Poor. 41 out of 2272 reviews" "
Rating 2 - Terrible. 18 out of 2272 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Lucy

Cancelled our break with only 2 weeks notice! Very difficult to rebook with such short notice around the Christmas period!

10/10 Excellent

Patricia

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Jane

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Helen

Stayed 1 night in Nov 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Our stay at staycity aparthotel york
As my son and I were at the Barbican for a concert,it was really convenient for us,excellent hotel and would definitely some back
Stayed 1 night in Nov 2022

2/10 Terrible

ENG BENG

Stayed 1 night in Nov 2022

10/10 Excellent

James

Liked: Cleanliness, room comfort
York stay Nov 22
Good hotel, good location in york. Short walk to the city centre. Good design having mini kitchen in room although it leads to some interesting smells in the corridors! Overall pleased with the first time using a staycity. Would consider using them again.
Stayed 2 nights in Nov 2022

8/10 Good

Xyna

Liked: Amenities, property conditions & facilities
Relaxing accomodation with good view

10/10 Excellent

Sai Kishan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A nice and cozy place to get away and relax from busy city life, friendly staff and apartment were perfect 😍

10/10 Excellent

vicki

Stayed 2 nights in Oct 2022

8/10 Good

Grant, Westhill

Stayed 1 night in Oct 2022

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Richard

Stayed 1 night in Oct 2022

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, great location, we were upgraded with no extra charge, our one bedroom with kitchen was awesome, staff extremely accommodating for celiac disease, would definitely stay again!
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stay
Everytime I stay at a staycity hotel. It’s always been consistently good and up to a high standard each time
Stayed 2 nights in Oct 2022

10/10 Excellent

Anton

Stayed 1 night in Oct 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Old York city wall is across the road, so walk everywhere!
Stayed 3 nights in Oct 2022

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Great accommodation but staff seemed a little confused with simple questions at reception - eg late check out etc
Stayed 1 night in Sep 2022

10/10 Excellent

Heeral

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

lesley

Liked: Cleanliness, room comfort
Couples break
Good location , quite, accommodation clean and well thought out , staff friendly and helpful. We would definitely stay again
Stayed 1 night in Sep 2022

4/10 Poor

Dana

Stayed 1 night in Sep 2022

10/10 Excellent

Kim E

Stayed 1 night in Sep 2022

2/10 Terrible

Angela

Stayed 1 night in Sep 2022

10/10 Excellent

Charles Nathan

Liked: Room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Sharon

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the two bed / two bath apartment.
Stayed 1 night in Sep 2022

4/10 Poor

Darrell

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room smelled when we entered. The dishwasher had to be run empty to remove debris and smell. The cutlery and plates, bowls, and cups were disgusting. Plates had someones curry on them, even thought the plates had been put in the cupboards.
Stayed 1 night in Aug 2022

8/10 Good

Ahmad

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Aug 2022

10/10 Excellent

Dean

Liked: Cleanliness, room comfort
Ebor Festival Visit.
The hotel was very good. The only thing i was surprised at was that your room was not made up every day. Having said that though if you needed clean towels etc you only needed to ask at reception and you were supplied with what you needed.
Stayed 5 nights in Aug 2022

10/10 Excellent

Angela

Stayed 2 nights in Aug 2022

8/10 Good

Kevin

Stayed 3 nights in Aug 2022

10/10 Excellent

sarabjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed staying there the staff are so friendly and the place is really clean
Stayed 2 nights in Aug 2022

4/10 Poor

Anat

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Claire

Stayed 1 night in Aug 2022

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Iovely room nice friendly staff close walk yo town centre
Stayed 3 nights in Aug 2022

10/10 Excellent

Elisha

Travelled with family
Liked: Amenities, property conditions & facilities
The location is just 6 pound taxi ride from the train station. next to it is a grocery store. the wall around york is just across the street. You can walk to Shambles. safe enough for me to let my teenagers to go on their own. Parking is actually a public parking at the back of the property and have to pay extra for it but is close enough. property is clean and staff ivery friendly and helpful on checkin
Stayed 3 nights in Jul 2022

10/10 Excellent

D

Stayed 1 night in Aug 2022

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
excellent place, good prices
Stayed 1 night in Jul 2022

10/10 Excellent

Lucy

Stayed 1 night in Aug 2022
Response from Gijo on 5 Aug 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind Regards Gijo Joseph Guest Service Manager Staycity York

10/10 Excellent

Darren

Liked: Cleanliness, room comfort
Overnight Races Stay
The booking process for this hotel via hotels .com was very simple. Property is situated in a prime spot in the city with a 5-10 min walk into the centre. On arrival the staff were really welcoming and very friendly. Jordan and the team couldn’t do enough for customers, they are an absolute credit. The bar area provided a wide range of hot/cold drinks plus snacks. We didn’t have breakfast therefore unable to comment. The room was very spacious and clean, the air con was great and the bed was very comfy. We weren’t in the room for long as we were out all day and didn’t get in until late, however the only down side was that the TV signal wasn’t great but cope-able. Check out was also easy. Would definitely recommend this hotel to all.
Stayed 1 night in Jul 2022
Response from Gijo on 26 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind Regards Gijo Joseph Guest Service Manager Staycity York

8/10 Good

PAUL

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022
Response from Gijo on 26 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind Regards Gijo Joseph Guest Service Manager Staycity York

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Loved the gym and laundry facilities onsite.
Stayed 8 nights in Jul 2022
Response from Gijo on 26 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind Regards Gijo Joseph Guest Service Manager Staycity York

10/10 Excellent

Manjeet

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent customer service. Very helpful. We had a fantastic stay. Thank you
Stayed 3 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind Regards Gijo Joseph Guest Service Manager Staycity York

8/10 Good

Verified traveller

Liked: Room comfort
Good location for centre of York. Room was well equipped e.g. kitchen area but limited space for clothes storage for 2 people.
Stayed 4 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind Regards Gijo Joseph Guest Service Manager Staycity York

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind Regards Gijo Joseph Guest Service Manager Staycity York

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment. Fantastic helpful staff. A bigger bar or restaurant would have been nice.
Stayed 3 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind Regards Gijo Joseph Guest Service Manager Staycity York

10/10 Excellent

Alana B

Travelled with family
Liked: Cleanliness, room comfort
Straightforward and good value
A very conviently located, comfortable and reasonably priced hotel. This is the second time I have stayed in this location in the last few months and was especially grateful of the air conditioning given the extreme heat we experienced. A solid choice in York!
Stayed 3 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind Regards Gijo Joseph Guest Service Manager Staycity York

10/10 Excellent

David

Liked: Cleanliness, room comfort
Great place
We looked for an apartment because we have a 4 month old. This place was perfect. Parking close and can walk into York city centre. The apartment had kettle, microwave etc.. cot was also provided
Stayed 2 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind Regards Gijo Joseph Guest Service Manager Staycity York

8/10 Good

John

Liked: Cleanliness, room comfort
Honest
Good hotel, reasonable location. Only small downside can not label as a one bedroom appartment. It should be labelled as studio as no couch and kitchenette in the bedroom with bathroom only separate. Overall pretty good!
Stayed 2 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind Regards Gijo Joseph Guest Service Manager Staycity York