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Reviews of Butchard Villas Sun Moon Lake

3.5 out of 5
Butchard Villas Sun Moon Lake
No.17-18, Songshan Ln., Yuchi, Nantou County

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 82 reviews" "
Rating 8 - Good. 28 out of 82 reviews" "
Rating 6 - Okay. 4 out of 82 reviews" "
Rating 4 - Poor. 1 out of 82 reviews" "
Rating 2 - Terrible. 2 out of 82 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marc

Travelled with family
Liked: Staff & service
Swimming pool was empty of water. Fruit flies infested dining area. Large, comfortable rooms with good bed and good bathroom.
Stayed 2 nights in Mar 2024
Response from 管家 on 31 Mar 2024
感謝您的蒞臨指導.用餐區果蠅問題.會努力處理.期待再度光臨

10/10 Excellent

TONY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was top notch. One lady in particular drove us to and fro the local laundromat voluntarily since there was no dryer on site. The laundromat had commercial sized washers and dryers so our family loads were done quickly.
Stayed 1 night in Jun 2023
Response from 管家 on 13 Jun 2023
貴賓感謝您在回國期間.挑選我們民宿作為度假地點.也希望住宿時有回家的感覺.期待再回台灣旅遊時.再度蒞臨.謝謝

10/10 Excellent

Siang Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
歡迎再次蒞臨，謝謝!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Too isolated
Hotel should consider providing free shuttle service and a restaurant /cafe at facility

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is lovely, quiet & comfortable. Staff are mostly friendly & helpful. It took me 20min walk from the nearest public transportation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Resort close to Sun Moon Lake
New, modern, beautiful. Large stunning property with pool, spa-pool, gardens, big natural Koi & trout pond. Public areas decorated with owner's private collection of artifacts, etc. Looks like they are planning a gym. Nice meeting facility. Good, albeit limited breakfast. Room amenities are incredible and include an electric fireplace, huge flat-screen TV, stereo, and sensor operated toilet seat with bidet and garbage cans. Deep tub in shower room was too small around for us. Only problem is that there is nowhere nearby to eat dinner and so you have to drive to Sun Moon Lake; and back in the dark. Hopefully that will change in the high season as the dining room (for breakfast) is very nice.
Response from 布小布 on 22 May 2016
您好~ 晚餐的部份由五月底開始有供餐 讓貴賓們不用外出也能在館內用餐 歡迎您再次蒞臨

10/10 Excellent

Ching Tien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

YiTing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

BoHsiang

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Shou-hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

ShuMin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小而美的包棟木屋
我們是包棟木屋，網站上是標註三間房，其實其中是一樓客廳放床，幸好有一家臨時來不了，否則分配房間會很麻煩。室內空間不大，但用品都不錯，免治馬桶座，膠囊咖啡機等。 民宿的無菜單料理也值得一試，是外面比較吃不到的功夫菜，可惜泳池、spa基本是裝飾性質居多
Stayed 1 night in Jan 2022
Response from 布查德 on 31 Jan 2022
感謝您的鼓勵.歡迎再度蒞臨體驗其他房型喔.並預祝您闔家新年快樂.謝謝

8/10 Good

Su Wen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

LICHING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from 布查德 on 7 Mar 2021
謝謝您，歡迎再度蒞臨

10/10 Excellent

wenhsuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務態度好，老闆娘跟員工好親切，下午點心準備很用心，小朋友餵鴨鴨餵到不想回家了，地點很幽靜，介於九族文化村跟日月潭的中間，去這兩個地方都很方便，房間跟浴室都很乾淨，是個不錯的住宿環境。
Stayed 1 night in Dec 2020

10/10 Excellent

YU-CHAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
太棒了
整體非常滿意 環境乾淨整齊 備品也很好用 服務人員和善又親切
Stayed 1 night in Jan 2020

8/10 Good

WAN HAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

shouze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
悠閒的環境
整體很不錯的住宿空間，唯一缺點就是小黑蚊多了點
Stayed 1 night in Aug 2019

8/10 Good

世育

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境不錯，只可惜小黑蚊太多。
Stayed 2 nights in Aug 2019

2/10 Terrible

Manabu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great great hospitality and beautiful garden!
Great garden, nice & comfortable rooms, and great great hospitality of owner and staff. Swimming pool is great enough for family swimming. It is just 10 mins walk from near-by small town, where you can have good local food and there are two convenience store. It would be more convenient if you have a car to hit the tourist spot! They have staff who can communicate in English too. Great place for family relax stay. Breakfast is just great too!
Stayed 3 nights in Jul 2019

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

YULING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務親切，環境優美，適合有小朋友的家庭
Stayed 1 night in Jul 2019
Response from 布查德度假會館 on 9 Aug 2019
謝謝您，有空要再來玩喔!

10/10 Excellent

Yi-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫馨貼心的渡假會館
這次入住很幸運獲得免費升級，房間非常大間，裡面有暖爐、膠囊咖啡機、藍芽音響、吧台餅乾以及冰箱裡有飲料（可免費取用），廁所十分乾淨清潔，有免治馬桶跟浴缸。整體入住感覺相當舒適，很多小地方可看出業者的用心，像是衣櫥裡有小孩睡覺防跌護欄，洗手台旁除了一般衛浴用品外還有漱口水。早餐有中式白粥跟吐司，配菜可以續加，完全可以吃飽沒問題，很用心的業者，值得推薦喔～
Stayed 1 night in Mar 2019
Response from 布查德度假會館 on 16 Mar 2019
感謝你的蒞臨.你的讚美是我們前進的動力.期待你下次的蒞臨

8/10 Good

YINGHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很適合悠閒度假的好地方
住宿環境很舒適，房間也很乾淨整潔，如果夏天到訪，還可以悠閒的躺在泳池邊，可惜這次冬天沒使用到。 會推薦朋友。 只是地點一定要開車才方便，如果是背包客，要考慮交通方式。
Stayed 1 night in Dec 2018
Response from 布查德度假會館 on 9 Jan 2019
謝謝您的肯定，歡迎有空再來玩。

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房內有免治馬桶、膠囊咖啡機、招待的小點飲料，有停車場、戶外泳池、spa池、老闆老闆娘很親切，把園區維護的非常美、風景怡然、適合放鬆一下的好地方
Stayed 2 nights in Oct 2018
Response from 布查德渡假會館 on 19 Nov 2018
謝謝您，有空再來玩！

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from 布查德度假會館 on 21 Aug 2018
謝謝您對我們的肯定，很開心您在這度過愉快的假期，有空再來。

10/10 Excellent

Hsin-i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間新穎設備高級 服務好 環境佳
Stayed 1 night in Jul 2018
Response from 布查德度假會館 on 17 Aug 2018
謝謝您的肯定，很高興您有美好的假期，有空再來玩喔!

10/10 Excellent

Shih Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿體驗
環境清幽、乾淨舒適、很適合一家大小來度週末！附近有魚池市區，買小吃都很方便！
Stayed 1 night in Jul 2018
Response from 布查德度假會館 on 2 Aug 2018
謝謝您的肯定，有空再來玩喔!

10/10 Excellent

Sheng Yeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得再次入住
房間乾淨整潔，設備新穎用心，整個環境設計的很符合度假的心情，很適合家庭出遊，甚至不用再安排行程，留在渡假村即可，尤其民宿主人兩夫妻很親切、用心，值得一去再去喔!
Stayed 1 night in Jul 2018
Response from 布查德度假會館 on 15 Jul 2018
謝謝您對我們的肯定與分享，讓我們更有動力去進步，有空要再來玩喔!

10/10 Excellent

Hsin Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還想再回來住
寧靜中的寧靜之居
Stayed 1 night in Apr 2018
Response from 布查德度假會館 on 22 Jun 2018
謝謝您的肯定，歡迎再來玩喔!

10/10 Excellent

HUNG CHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from 布查德度假會館 on 9 Apr 2018
謝謝您的支持，有空再來玩喔!

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務滿分
主人親切，服務滿分
Response from peter on 6 Apr 2018
謝謝!! 下次再來哦!

10/10 Excellent

KUN SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
可以下次再入住
房屋乾淨，環境舒適 ，老闆也很好
Response from peter on 26 Feb 2018
歡迎再來哦

8/10 Good

CL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from 飯店管理人員的留言 on 11 Apr 2018
歡迎再來哦

10/10 Excellent

YU CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常用心也非常熱心的老闆，這次兩大兩小baby出門很多不便，但是老闆很貼心的幫我們準備升級大房間，五星級的服務，五星級的設備，早餐也非常豐富又好吃！戶外還有水池魚鴨子還有一大片大草坪可以給小孩玩樂，非常推薦大家來日月潭一定來這樣住一晚放鬆的旅行！
Stayed 1 night in Dec 2017
謝謝您的入住，歡迎再度光臨，您的支持是我們進步的動力。

2/10 Terrible

SUN KUO LIN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
討厭
螞蟻到處爬的房間 馬桶半夜自己沖水 床好熱太軟,對方翻身自己跟著跳
Stayed 1 night in Nov 2017
會再加強蟲螞之防範 免治馬桶會自動清洗作動 謝謝您寶貴的建議

10/10 Excellent

mei chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切友善
很不錯喔
Stayed 1 night in Oct 2017
歡迎再次蒞臨，謝謝!

8/10 Good

Poyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很好，環境很清幽，泳池很棒; 適合全家旅遊。
Stayed 1 night in Oct 2017
歡迎再次蒞臨，謝謝!

10/10 Excellent

poyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Response from 飯店管理人員的留言 on 13 Mar 2018
歡迎再次蒞臨，謝謝!

8/10 Good

Max, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適的渡假村
適合家庭的渡假中心, 占地不小, 但無提供晚餐, 要去附近魚池街. 可安排時間在渡假中心享受悠閒時光.
Stayed 1 night in Apr 2017

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pei-Hsiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yu-chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chien-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很幸運被升級到VIP房，我非常注重住宿房間的浴室廁所，一走進浴室裡面放了一個四腳浴缸完全深得我心，馬桶是很讚的TOTO的馬桶，而且空間非常寬敞也很乾淨。九宮格早餐我很喜歡，份量也剛剛好。

10/10 Excellent

larrycafe, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推介
有泳池,孩子玩得很開心 職員態度親切. 地點靠近魚池市,方便開車往日月潭. 適合家庭及團體,自駕遊.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

YUNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

致遠

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
天氣冷不適合去的飯店
缺點 1. B棟的房間沒有暖氣 只有冷氣，寒流來時不建議，晚上超級冷。整個被冷醒 2. 隔音很差，晚上睡覺可以聽到隔壁的電視聲和笑聲 3. 洗澡的蓮蓬頭熱水會受其他房間影響，忽冷忽熱，本來溫溫的突然變超級熱，小朋友被燙哭了，這點很不OK。 4. 吃的沒得選 5. 2樓很高 但沒有電梯，對長輩很不方便。 優點 1. 有免治馬桶。

10/10 Excellent

Shih Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間設施很好，也很乾淨，戶外也有很棒的景觀跟休憩的地方，服務態度很很親切。