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Reviews of Shuian Lakeside Hotel

3 out of 5
Shuian Lakeside Hotel
No.112, Wenhua St., Yuchi, Nantou County

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 110 reviews" "
Rating 8 - Good. 50 out of 110 reviews" "
Rating 6 - Okay. 15 out of 110 reviews" "
Rating 4 - Poor. 5 out of 110 reviews" "
Rating 2 - Terrible. 1 out of 110 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cheng Hao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice host and free breakfast
Stayed 1 night in Feb 2024

8/10 Good

Jyothirmai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very helpful and gave us a ride to the bus stop and to a beautiful temple on the wat.
Stayed 2 nights in Feb 2024

8/10 Good

Michelle, Edinburgh

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Yuping

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Right in front of Sun moon lake
Great view of lake staffs are friendly and helpful. Nice breakfast.
Stayed 1 night in Nov 2023

8/10 Good

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a beautiful view of the Sun Moon lake and friendly staff
Stayed 2 nights in Nov 2023
Response from 櫃檯人員 on 2 Dec 2023
您好 謝謝您對水岸的肯定與建議 我們都會一一檢視並改進 祝福 心想事成 平安順心

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Above and Beyond Service
We stayed at Shuian Lakeside Hotel for 2 nights, and the hospitality throughout our stay was the best that I've ever experienced. Everyone at the hotel was amazing, most especially the owners. Mrs. Hwang, I believe is her name, was one of them, and she went above and beyond. She was very accommodating with our request to change our room when we first arrived. The next day, when she found out we were heading to Wenwu Temple, which would take 20 minutes by bus, she offered to drive us since she was heading that direction. Later that night, she and her husband took the time to help us figure out which early bus to take in order for us to make our connection to Taichung Station. When we asked where the bus stop was, she went a step further to show us by taking us there personally! The hotel's location was perfect — by the lake and in the center of everything. The room was new, clean and comfortable. And what a bonus, breakfast was included! I was very pleased with the breakfast, which consisted of porridge, eggs, vegetables and 6 other dishes. Bananas were also provided. It kept us full till late in the afternoon. I enjoyed staying in Ita Thao, and Mrs. Hwang definitely made it special and memorable. I appreciate her warmth and kindness. If you're looking for a good hotel and people, I definitely recommend Shuian Lakeside Hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The host was extremely friendly and honest. She gives very pocket friendly suggestions throughout our stay. Breakfast was so homely and good. She even recommended us a driver to drive us over to Taichung. We really enjoyed her hospitality the most (:
Stayed 1 night in May 2023
Response from 櫃檯人員 on 21 Jun 2023
謝謝您對敝飯店的鼓勵與肯定 我們地理位置好，在日月潭湖邊的價格經濟實惠 房價含早餐及停車位，還有很多日月潭纜車 九族 乘船的優惠套券 若有到日月潭來可以到水岸喝喝咖啡看看湖光山色 再次謝謝您們得厚愛與加油

4/10 Poor

Yunching

Stayed 1 night in Mar 2023

10/10 Excellent

Han Phon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020
Response from 水岸 on 18 Jun 2020
謝謝您

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2019
Response from Shuian on 14 Dec 2019
Thank you very much.

6/10 Okay

zvi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Shuian on 6 Dec 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from 水岸 on 1 Dec 2019
Thank you very much.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location as it is right within the main shopping and dining belt, and it is only 50m away from Sun Moon Lake. Excellent service from the owners as they had provided help when we needed directions and advices, and when i dropped my phone, they went out of the way to help me backtrack the route to find it. Breakfast was provided as part of the stay. Room was very clean and new. Free parking provided.
Stayed 1 night in Jun 2019
Response from 水岸陳小姐 on 2 Oct 2019
Thank you very much for coming to the Waterfront Hotel. And give us support and affirmation The most sincere gratitude for the recognition and encouragement of us All the colleagues on the waterfront will be more dedicated to excellence. Provide quality service content and holiday quality We sincerely welcome you to visit again. Wishing peace and joy, happy and happy Miss Shui Chen, I am on

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Shuian Hotel on 12 Sept 2019
Thank you very much.

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from 水岸 on 3 May 2019
謝謝您的評分

8/10 Good

Lany

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a good view of the lake.
Stayed 1 night in Apr 2019
Response from shuian on 5 Apr 2019
Thank you very much.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018
Response from 水岸 on 10 Jan 2019
謝謝您的評分

10/10 Excellent

Chng, Great Hotel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from 水岸 on 2 Jan 2019
謝謝您的評分

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from 水岸 on 3 Dec 2018
謝謝您的評分

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to Pier 3 of the Sun and Moon Lake
Nice family-run hotel with friendly staff
Response from 水岸 on 26 Feb 2018
Thank you very much,Welcome to next time.

8/10 Good

Verified traveller

Liked: Staff & service
The room we booked said lake view but it is rather partial and not very satisfactory. Anyway owner and staff is helpful and willing to move us to a slightly better room next day. Still finding the price not justified for the view. It is also a rather old building although rooms are renovated. Great location, right at lake front with many small shops around.
Stayed 2 nights in Jan 2018
Response from Shuian lakesie Hotel on 26 Jan 2018
Thank you for your suggestion.We will be better.

8/10 Good

Tien Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員都非常親切
服務人員都非常親切，飯店設備較為老舊，如果是預算考量型的旅遊，非常推薦，是超值的選擇！
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
浴室連蓬頭沒有固定在牆壁上，需用手拿較不方便
Stayed 1 night in Oct 2023
Response from 櫃檯人員 on 2 Dec 2023
您好 謝謝您對水岸的肯定與建議 我們都會一一檢視並改進 祝福 心想事成 平安順心

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體住宿體驗不錯，一早起床就可以看到湖景，感覺真的很chill ～小可惜的是廣場有街頭藝人表演到晚上9點多，如果是早睡的人會很痛苦～
Stayed 1 night in Sep 2023

4/10 Poor

Mitja

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Kind people, bad food and pictures did not show the reality. Old and dirty furniture.
Stayed 2 nights in Sep 2023

8/10 Good

Kouichi

Travelled with family
Liked: Staff & service, property conditions & facilities
朝ご飯がとても美味しかったです。レストランの雰囲気がとてもオシャレで落ち着いていて、ゆっくりと朝食が楽しめました。スタッフの皆さんが温かくて癒されました。
Stayed 1 night in Jun 2023
Response from 櫃檯人員 on 21 Jun 2023
謝謝您對敝飯店的鼓勵與肯定 我們地理位置好，在日月潭湖邊的價格經濟實惠 房價含早餐及停車位，還有很多日月潭纜車 九族 乘船的優惠套券 若有到日月潭來可以到水岸喝喝咖啡看看湖光山色 再次謝謝您們得厚愛與加油

8/10 Good

chingjui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from 櫃檯人員 on 21 Mar 2023
日月潭值得旅遊一周的時間 慢活體會大自然的鬼斧神工 房客回饋都蠻好的，都留下日月潭度假美好的回憶 飯店的地理位置很好 可以結合 陸-伊達邵老街及九蛙步道 海-坐船遊湖騎腳踏 空-九族及日月潭纜車 再次感謝您的肯定

10/10 Excellent

TSAI-LANG

Stayed 1 night in Jan 2023
Response from 水岸民宿 on 12 Jan 2023
謝謝您對敝飯店的鼓勵與肯定 我們地理位置好，在日月潭湖邊的價格經濟實惠 房價含早餐及停車位，還有很多日月潭纜車 九族 乘船的優惠套券 若有到日月潭來可以到水岸喝喝咖啡看看湖光山色 再次謝謝您們得厚愛與加油

6/10 Okay

Wei Hsien

Travelled with family
Liked: Staff & service
地點鄰近碼頭以及商店街，但建築及房間較為老舊。服務人員非常親切熱心，值得嘉許。
Stayed 1 night in Jul 2022
Response from 櫃檯人員 on 21 Jun 2023
謝謝您對敝飯店的鼓勵與肯定 我們地理位置好，在日月潭湖邊的價格經濟實惠 房價含早餐及停車位，還有很多日月潭纜車 九族 乘船的優惠套券 若有到日月潭來可以到水岸喝喝咖啡看看湖光山色 再次謝謝您們得厚愛與加油

8/10 Good

YA-PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from 櫃檯人員 on 21 Jun 2023
謝謝您對敝飯店的鼓勵與肯定 我們地理位置好，在日月潭湖邊的價格經濟實惠 房價含早餐及停車位，還有很多日月潭纜車 九族 乘船的優惠套券 若有到日月潭來可以到水岸喝喝咖啡看看湖光山色 再次謝謝您們得厚愛與加油

10/10 Excellent

Fenhua

Stayed 1 night in Apr 2022
Response from 櫃檯人員 on 21 Jun 2023
謝謝您對敝飯店的鼓勵與肯定 我們地理位置好，在日月潭湖邊的價格經濟實惠 房價含早餐及停車位，還有很多日月潭纜車 九族 乘船的優惠套券 若有到日月潭來可以到水岸喝喝咖啡看看湖光山色 再次謝謝您們得厚愛與加油

10/10 Excellent

Yi-Jui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
五星好評
老闆很熱情也很好客，很棒的住宿體驗。
Stayed 1 night in Mar 2022
Response from 水岸民宿 on 15 Apr 2022
水岸民宿的貴賓您好 非常感謝您選擇入住日月潭水岸民宿，並且喜歡我們的服務、整潔和房間 您的肯定與支持是讓我們可以持續努力且不斷進步的最佳鼓勵 水岸民宿非常歡迎並期待您再次蒞臨

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from 水岸民宿 on 15 Apr 2022
水岸民宿的貴賓您好 非常感謝您選擇入住日月潭水岸民宿，並且喜歡我們的服務、整潔和房間 您的肯定與支持是讓我們可以持續努力且不斷進步的最佳鼓勵 水岸民宿非常歡迎並期待您再次蒞臨

8/10 Good

HSIAO WAN

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
餐點未標示素食可否
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
隔音很糟 商店街 跟旅館內部的聲音都很清晰 淺眠的不建議前往 浴室的格局很神秘 浴缸佔掉大部分空間 而且浴缸竟然是可移動的 有安全疑慮 也沒清潔乾淨 浴缸內還有上一組客人遺留下來的垢 房間內部在沐浴完水氣會很重 房間快煮壺不會滾 杯子內還有水垢 但從入住 到用餐 內部人員的服務都無可挑剔
Stayed 1 night in Jan 2022
Response from 櫃檯人員 on 13 Jan 2022
親愛的貴賓您好! 謝謝您給的寶貴意見，我們會做內部的一一檢討，抱歉讓您在入住的這段時間有不滿意的地方，也謝謝您的稱讚我們會繼續保持謝謝您

8/10 Good

Chunta

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021
Response from 櫃檯人員 on 9 Feb 2022
謝謝您肯定 預祝旅途愉快

6/10 Okay

Po Jen

Liked: Staff & service
Disliked: Room comfort
電視故障
Stayed 1 night in Nov 2021
Response from 水岸民宿 on 9 Nov 2021
造成您的不便真的非常抱歉，已經立馬進行維修，也順利維修完畢。期待您下次的蒞臨

8/10 Good

KE YING

Travelled with partner
Liked: Staff & service, property conditions & facilities
房外風景美麗！服務態度佳
Stayed 1 night in Oct 2021
Response from 水岸 on 4 Nov 2021
您好 感謝您的蒞臨 謝謝您的肯定

6/10 Okay

RUO TING

Liked: Cleanliness, staff & service, property conditions & facilities
親切的老闆、老闆娘。
Stayed 1 night in Oct 2021
Response from 水岸 on 27 Oct 2021
感謝您!期待您下次的蒞臨唷

10/10 Excellent

Yu Hsvan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from 水岸 on 15 Apr 2021
感謝您的評分~ 祝您旅途愉快 順心如意

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from 水岸 on 11 Apr 2021
感謝您的評分～ 祝 順心如意

10/10 Excellent

Chih sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from 水岸 on 6 Apr 2021
感謝您的評分與評鑑 祝 旅途愉快 順心如意

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from 水岸 on 2 Apr 2021
感謝您的評分～祝您旅途愉快 順心如意

6/10 Okay

YI-SEN

價格跟環境相比較的話CP值算很低
房間冷氣孔很髒，房間外走廊跟房間都有異味 整潔程度有待加強，完全不符合房間價格
Stayed 1 night in Mar 2021
Response from 水岸 on 21 Mar 2021
很抱歉造成住宿的不舒適 謝謝您的點評與評分

10/10 Excellent

yunjui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with family
夜市旁！吃飯方便！❤️❤️❤️❤️❤️❤️
Stayed 2 nights in Feb 2021
Response from 水岸 on 9 Mar 2021
謝謝您的評論與評分 祝您 旅途愉快 順心如意

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2021
Response from 水岸 on 5 Mar 2021
感謝您的評論與評分

8/10 Good

YI-CHING

Travelled with group
Liked: Staff & service, room comfort
人情味
老闆、老闆娘非常好！ 很有溫度的老飯店
Stayed 1 night in Feb 2021
Response from 水岸 on 26 Feb 2021
謝謝您的評論與評鑑 祝 旅途愉快 順心如意