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"Very professional and courteous."

"Customer service was excellent! They made me feel very welcomed and went above and beyond in assisting me with my lost luggage! Kaori San was so friendly and her warm happy personality was the best! I would recommend this hotel whole heartedly. 💯 for rating! "

"Nice hotel, great value for the cost. Large enough room for Japan standards, water in shower is immediately at temperature and stable. Air controls and can open the window. Good location for Hon Atsugi with short walk to the station. If staying longer a large supermarket is nearby (York Foods)."

"Nice "

"Staff was kind and courteous. I am vegetarian and they don’t have many options for a vegan on the breakfast buffet. But it was still nice to have breakfast included in the price of the room. The room was comfortable and had a refrigerator and hot water kettle for tea which was nice. I would definitely stay here again."

"Very polite and friendly"

"Staff were super polite, and the room had plenty of space and it was a comfortable nights sleep"

"I liked getting 2 bottles of water everyday very nice "

"Renovated. Near the station. Sauna is great"