A bit far to the train station and not close to the ski lift. The room is big, furniture were old style but clean, my room is not face to the Matterhorn as they said. Bathroom is smelly and from 1960’s. they should have a renovation, overall is expensive.
We had a great time at the Alpenroyal. The property was clean and beautiful, the spa was amazing. The staff were friendly and helpful and breakfast was delicious. Location was perfect - the elevator was a surprise and helped getting around and our view was perfect!
Tammy
於 2025 年 5 月住了 2 晚
10/10 優異
Florin (Zurich)
親子同遊
2025 年 5 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is amazing and has the best view of Zermatt mountain. I really enjoy my stay there with the family and the indoor pool is also very nice. Regarding breakfast, it was a bit too light for us, especially for kids, but otherwise great.
Florin
於 2025 年 4 月住了 2 晚
10/10 優異
Kevin
伴侶同遊
2025 年 5 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room and bathroom were clean and spacious. We had an excellent view of the Matterhorn from our balcony. The hotel was lovely and quaint. Well worth it.
Kevin
於 2025 年 5 月住了 2 晚
10/10 優異
Jessica
2025 年 4 月 24 日
Jessica
於 2025 年 4 月住了 2 晚
10/10 優異
Daniel
2025 年 4 月 18 日
讚好:職員與服務和住宿狀況
The lady and staff were super friendly. Enjoy my stay. Recommend
Daniel
於 2025 年 2 月住了 3 晚
10/10 優異
Bernard
2025 年 4 月 13 日
Bernard
於 2025 年 4 月住了 4 晚
10/10 優異
Katherina
家人同遊
2025 年 4 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms were comfortable with the beautiful views of the mountains. The breakfast was good, I just wish there was more variety from day to day( we stayed 5 days). The bathrooms were slightly outdated, it was hard taking a shower with a shower curtain without having the water spill on the floor. The room was spotless, and the cleaning crew did an amazing job every day cleaning the room. Location was very central to the lift and the center of Zematt. I felt that charging 5 CHF for use of the microwave was excessive as well as 3 CHF for ice. I don’t think I ever stayed in the hotel that did that. Front desk staff was very helptand pleasant. Overall, we had a very nice stay
Katherina
於 2025 年 3 月住了 5 晚
10/10 優異
Kenneth
多人同遊
2025 年 3 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service. Went above and beyond what was expected.
Kenneth
於 2025 年 3 月住了 5 晚
10/10 優異
Andrew
2025 年 3 月 20 日
Andrew
於 2025 年 2 月住了 7 晚
10/10 優異
Luanne
多人同遊
2025 年 3 月 4 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Excellent choice for our stay in Zermatt.
Very friendly & helpful staff.
Excellent breakfast every morning.
Our room had a beautiful view of the Matterhorn.
Highly recommend.
Luanne
於 2025 年 2 月住了 4 晚
8/10 不錯
christopher
2025 年 2 月 24 日
christopher
於 2025 年 2 月住了 3 晚
10/10 優異
Brian
2025 年 2 月 21 日
Brian
於 2025 年 2 月住了 5 晚
10/10 優異
Zubair
2025 年 2 月 15 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing place to stay
Friendly staff, wonderful, comfortable place. Has a secret easier way to get to the station through a private lift. The view of Matterhorn was unbeatable from our room.