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Hotel Alpina

2.0 star property
Travelers discover mountain adventures from rock climbing to ice skating, then return to a peaceful retreat with outdoor entertainment spaces

Choose dates to view prices

Hotel Alpina sits amid mountain majesty, welcoming guests with its garden and library. Enjoy rock climbing, hiking, biking, or seasonal ice skating before unwinding in the outdoor entertainment area or visiting the hair salon. Past guests praise the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
The current price is HK$2,296
HK$2,463 total
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

In-room safe, desk, cots/infant beds, free WiFi

Triple Room

8.0 out of 10
Very good
(12 reviews)

Highlights

Heating
TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

View all photos for Standard Double Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Double Room

8.4 out of 10
Very good
(23 reviews)

Highlights

Heating
TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Double Room

In-room safe, desk, cots/infant beds, free WiFi

Double Room

8.4 out of 10
Very good
(28 reviews)

Highlights

Heating
TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

In-room safe, desk, cots/infant beds, free WiFi

Single Room with Shared Bathroom

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
TV
Separate bedroom
Daily housekeeping
Desk
In-room safe
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Single Room

8.4 out of 10
Very good
(20 reviews)

Highlights

Heating
TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
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About the area

Located in Zermatt, Hotel Alpina is in the mountains. Travellers looking for local activities can try Forest Fun Park and Golf Club Matterhorn, while those looking to experience a bit of culture can stop by Matterhorn Museum. Explore all the area has to offer with hiking/biking trails and mountain climbing. Visit our Zermatt travel guide
Map
5 Englischer Viertel, Zermatt, VS, 3920

What's nearby

  • This photo is taken from the Riedweg. It's great for sunset and blue hour photos since it allows to frame both the village and the Matterhorn.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • #Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture
    Zermatt - Furi
    2 min walk - 0.2 km
  • Was in Zermatt for the new year... worth visiting this beautiful mountain ;).. let me know your feedback #WinterWonders #Zermatt
    Furi Ski Area
    2 min walk - 0.2 km
  • Matterhorn Museum
    2 min walk - 0.2 km
  • Mountaineers Cemetery
    2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station
    7 min walk

Restaurants

  • Hotel Post Zermatt
    3 min walk
  • Brown Cow Pub
    3 min walk
  • Walliserkanne
    4 min walk
  • Old Zermatt
    3 min walk
  • Manud
    5 min walk

About this property

Hotel Alpina

Hotel near Matterhorn Museum
Located close to Forest Fun Park, Hotel Alpina provides a terrace, a garden and a hair salon. Active travellers can enjoy ice skating, hiking/biking trails and sledging at this hotel. Free in-room WiFi is available to all guests, along with a library and an outdoor entertainment area.
Additional perks include:
  • Buffet breakfast (surcharge), a front desk safe and smoke-free property
  • Tour/ticket information, free newspapers and outdoor furniture
  • Luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Alpina have comforts such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Baths or showers and soap
  • Cots/infant beds, heating and daily housekeeping

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  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
9.0 out of 10, Wonderful, 912 reviews
The price is HK$2,001
HK$2,158 total
includes taxes & fees
9 Mar - 10 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Sledding

Family friendly

  • Cot (surcharge)

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 20.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Is Hotel Alpina pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Alpina?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Alpina on 17 Mar 2026 start from HK$2,296, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Alpina?

This property doesn't offer parking.

What time is check-in at Hotel Alpina?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpina?

Checkout is at 11:00 AM.

Where is Hotel Alpina located?

Situated in the mountains, this hotel is within a 15-minute walk of Matterhorn Museum and Forest Fun Park. Zermatt Gornergratbahn Station is 7 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alpina Reviews

8.4

Very good

9.0

Cleanliness

7.8

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 244 out of 493 reviews
Rating 8 - Good. 154 out of 493 reviews
Rating 6 - Okay. 58 out of 493 reviews
Rating 4 - Poor. 19 out of 493 reviews
Rating 2 - Terrible. 18 out of 493 reviews

Reviews

8/10 Good

arijit

Liked: Cleanliness, property conditions & facilities
Good room. Decent breakfast. Location was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kai Li

Liked: Cleanliness, amenities, property conditions & facilities
Super helpful, friendly staff! Boot drier room, ski storage, close to the main street, train station and ski lift. Highly recommend.
Stayed 8 nights in Nov 2025

10/10 Excellent

Valeria

Liked: Cleanliness, property conditions & facilities
Staff was friendly and helpful. Views from the hotel were beautiful. Hotel itself was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Kanishkan

Liked: Cleanliness, property conditions & facilities
Great value. Good location. Would book again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel. Great room and breakfast. Wish we could have stayed there longer
Stayed 1 night in Sep 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and straight to the point hotel. Excellent location and quite affordabile. Standard rooms have private bathroom.
Stayed 3 nights in Oct 2025

10/10 Excellent

Blesilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the train station, walkable and has friendly staff.
Stayed 2 nights in Sep 2025

8/10 Good

Hal

Nice views of the Matterhorn if it’s a clear day
Stayed 2 nights in Oct 2025

8/10 Good

Milagros Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything! Very convenient. Room is very small for two people, clean and basic.overall location is great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Although the hotel is dated and basic, it was really clean and in a great location. Check in was easy and we had a great time.
Stayed 3 nights in May 2025

8/10 Good

Van

Liked: Amenities, property conditions & facilities
Clean room. Staff is friendly and let us check in early. Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was particularly friendly and helpful!
Stayed 2 nights in May 2025

10/10 Excellent

Changbin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, in house breakfast is very much appreciated. Very clean room and seemed newly renovated floor and bathroom with a deep tub and the bed for a youth is excellent and can be put out to the 3rd bed for a family of 4. We loved the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service
Excellent customer service from cleaning crew.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eunji

Liked: Cleanliness, staff & service, property conditions & facilities
Clean great property, good value for money
Stayed 1 night in May 2025

4/10 Poor

Jaideep

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very basic facilities, rickety bed and waferthin pillows, no in-room coffee station/hair dryer etc. The toilet/shower was so small that i had to rotate on the spot to enter exit. Really basic , however location is good. Sister hotel tenerhof is newer and looks better
Stayed 1 night in Oct 2025

8/10 Good

Jacqueline

Disliked: Property conditions & facilities
Good location for the train stations. Easy to find.
Stayed 1 night in Jun 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast, room was spacious, very close to main area of Zermatt
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Disliked: Amenities
We just needed the basics, bed and bathroom. If you are looking for a refrigerator or coffee maker in your room, you won't get it. It is located right in the center of town, which was perfect for us. We just needed a place to sleep after hiking all day.
Stayed 4 nights in Aug 2025

8/10 Good

Maikel

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely time here in Zermatt. Hotel is on a nice walking distance from the train station and you can easily explore the city centre from here.
Stayed 1 night in Feb 2025

6/10 Okay

Julia

Liked: Cleanliness, staff & service, amenities
Gorgeous area and sweet hotel but walls paper thin . Two very loud people next door spoiled nights sleep into the early hours . Views from hotel wonderful tho !
Stayed 1 night in Aug 2025

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, a little dated but clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. Quiet at night
Stayed 2 nights in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities
Great location. Helpful check in staff. Clean and tidy with good quality towels and bedding. Room decor and overall condition in need of updating.
Stayed 1 night in Jul 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came to Zermatt for the first time, staff were so friendly and accommodating. They provided us information on best places to eat and to see. We arrived with our pram & 2 suitcases, staff were very helpful in helping us get to our room. The views from the hotel are amazing.
Stayed 2 nights in Jun 2025