Silvana Mountain Hotel provides a peaceful mountain retreat where guests can enjoy rock climbing, snowshoeing, or mountain biking adventures. The property's spa offers rejuvenating massages, while Restaurant Gitz-Gadi serves meals in a scenic outdoor setting.
Located in Zermatt, Silvana Mountain Hotel is in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Spend some time exploring the area's activities, including skiing, hiking/biking trails and skiing lessons. Visit our Zermatt travel guide
Furi 265, Zermatt, VS, 3920
What's nearby
Zermatt-Matterhorn Ski Paradise
1 min walk - 0.0 km
Zermatt - Furi
1 min walk - 0.0 km
Cervino - Sci Estivo
1 min walk - 0.0 km
Furi Ski Area
1 min walk - 0.0 km
Furi - Riffelberg
1 min walk - 0.0 km
Getting around
Gornergrat Station
23 min drive
Restaurants
Bar 2222
10 min drive
Restaurant du Pont
Old Zermatt
Whymper-Stube
Restaurant Klein Matterhorn
7 min drive
About this property
Silvana Mountain Hotel
Hotel near Zermatt-Matterhorn Ski Paradise
A terrace, a garden and a playground are just a few of the amenities provided at Silvana Mountain Hotel. Active travellers can enjoy hiking/biking trails, snowshoeing and rock climbing at this hotel. Treat yourself to a massage at the on-site spa. The on-site restaurant, Restaurant Gitz-Gadi, offers lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
Other perks at this hotel include:
An indoor pool
Free newspapers, smoke-free property and luggage storage
A front desk safe, 1 meeting room and tour/ticket information
A lift
Room features
All guest rooms at Silvana Mountain Hotel boast comforts, such as heated floors and laptop-friendly workspaces, as well as thoughtful touches, such as separate sitting areas and bathrobes.
More conveniences in all rooms include:
Heated floors, rainfall showers and baths or showers
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Visual fire alarm
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Heated bathroom floor
Rainfall showerhead
Soap
Toilet paper
Towels provided
Entertainment
55-inch smart TV with digital channels
Food and drink
Free bottled water
Room service
More
Desk
Heated floor
Heating
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; check-in end time: 5 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Renovations and closures
The property is closed during October, November and May.
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of CHF 10 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: CHF 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.
Property is also known as
Hotel Silvana Zermatt
Silvana Zermatt
Silvana Hotel Zermatt
Silvana Mountain Hotel Hotel
Silvana Mountain Hotel Zermatt
Silvana Mountain Hotel Hotel Zermatt
Frequently asked questions
Does Silvana Mountain Hotel have a pool?
Yes, this property has an indoor pool.
Is Silvana Mountain Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking at Silvana Mountain Hotel?
This hotel doesn't offer parking.
What time is check-in at Silvana Mountain Hotel?
Check-in start time: noon; check-in end time: 5 PM. Late check-in is available during limited hours.
What time is check-out at Silvana Mountain Hotel?
Checkout is at 11:00 AM.
Where is Silvana Mountain Hotel located?
Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 5-minute walk of Matterhorn Express II Cable Car, Riffelberg Express Gondola and Furi - Trockener Steg Cable Car. Zermatt-Matterhorn Ski Paradise is steps away.
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Reviews
Silvana Mountain Hotel Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
What a lovely family-run hotel. It was the best hotel stay we ever had. It was so neat to stay up on the mountain above town. The staff and family were so nice and the food was excellent. The room we had was great with a loft for our teenage daughter. The sauna area was great also. Definitely planning to stay here on our next trip to Switzerland!
This is a wonderful modern hotel. The room was great, great views. Friendly staff. An awesome wellness area. Great dinners and the breakfast was amazing. They will pick you up and take you to the train station for a fee. Easy to get there by taking the gondola to Furi and then a 5 minute walk to the hotel. Would love to go again!!
The hotel is in a very scenic location on a mountain above Zermatt. Transportation was easy with the cable car stop only a five minute walk to the hotel. The rooms are comfortable and spacious. We especially enjoyed the buffet breakfast and the dinner menu options. The family staff were so welcoming and accommodating. My wife has a mobile scooter and they drove us up the mountain after we arrived at the train station in Zermatt and they helped us to the cable car when the road back to Zermatt was closed for the morning. Friendly in every way.
This property was really lovely! The staff do a wonderful job making their guests feel welcome. The breakfast was phenomenal as well as the spa area. The only downside to the hotel is the location if you wish to explore the town in the evening during the summer. It is walkable and manageable at night as they provide flashlights, however coming back later on uphill wouldn’t be ideal. The taxi ended up costing 100 chf in the evening hours. For that reason, I wish the spa would have been open later to have something to do at the hotel. May be something to consider if you are young and want to explore the bars/ restaurants later. This would be a great stay for a family as they have a little playground as well. Otherwise wonderful stay and very kind staff.
Everything in this place is perfect. Location, vibe, customer service, cleanliness
The staff is so kind. Dinner time is like going back to Grandma's house for holidays.
Wonderful hotel, very friendly and helpful staff. Great view on the mountain and town of Zermatt from the room’s balcony. We had a delicious dinner in a beautifully decorated restaurant
Best place to stay in Furi near Zermatt. The staff is very very nice and helpful. The rooms are super clean. The views are breathtaking. Will definitely recommend and stay again in the future.
A very nice small ski-in and out hotel in Fury (Zermat).
Its difficult to fault this wonderful family hotel. Pretty swiss decor, cood condition, very friendly and helpful staff, good food, good location for skiing in Zermat area (with conveninet connection to Italy).
The only potential issue is that its 3.5km from the Zermat village (so if you want to go there then spare 80 euros each way or 45 min walk up/down)
Overall very pleased.
Ruben
Hotel Silvana was something out of a dream, from the moment I booked through the moment I walked out the door. I couldn't have chosen a better place to stay during my 4-night trip to Zermatt in September 2022.
Upon booking, staff is communicative and they're immediately helpful by informing you about cable car schedules up to the hotel and other transportation options. My flight was delayed by 6.5hrs so I missed the last cable car of the day; however, Martin was great with late-night communications and kindly scheduled an electric taxi to meet me at the train station (it does cost 80CHF, though!).
Upon arrival, Tatiana put together a platter of meats and cheeses, a salad, breads with butter, and a glass of whiskey to help settle in. That food, the breakfasts, and the in-house dinners were each fantastic. Breakfast is included in your stay, but the four-course dinners cost 40CHF per night and are WELL WORTH IT. So delicious and it was great chatting with fellow guests!
The room was exceptional as well. Extremely clean and well-appointed, very functional, quiet despite neighbors close by, beautiful views, and cleaning staff did a good job too. WiFi was surprisingly speedy. They even brought my roller bag down to the train station so I could explore town on my final morning.
I cannot recommend this family-run hotel enough. They go above and beyond for their guests. Thank you for an amazing stay! <3
P.S. One major caveat, you're at the mercy of the cable car schedules here!
Es war ein Wunderbarer Aufenthalt. Wir haben noch ein Upgrade erhalten. Wir reisen erst später an und das Hotel holte uns am Bahnhof in Zermatt ab für CHF 20.00 da die Gondel nicht mehr fuhr. Da wir so spät anreisten haben Sie uns von sich aus einen Tisch reserviert im Restaurant (nur Frühstück gebucht). Dies war sehr zuvorkommend. Das Essen war spitze und auch das Frühstück. Die Mitarbieter sehr aufgestellt und zuvorkommen. Ich würde das Hotel jedem weiterempfehlen.
Efficient, well thought out rooms
Charming decor
Beautiful spa
Wonderful on site restaurant
Courteous, professional, accomodating staff - service was beyond excellent.
If you're coming to the Zermatt area, this is the only place you should ever stay
Great lovely hotel. A beautiful clean little boutique hotel that is a very authentic Swiss mountain lodge with a lot of attention to details visible in every aspect of the property. That care combined with the friendliness of the owner and the staff created a very comfortable atmosphere that we really enjoyed. The location outside of the hustle and bustle of Zermatt is idyllic and beautiful and the integrated restaurant served delicious authentic Swiss food. Will for sure come back
Una vista impresionante, nos impresionó mucho. Todo desde el desayuno excelente, la amabilidad de la familia Binner siempre atenta y en procura de ayudar en todo. Altamente recomendado.
Due to avalanche risks Zermatt was cut off from the outside world so our stay was extended from 3 to 5 nights. Everything was done to make sure our stay was as comfortable as possible despite the extreme conditions outside. Thanks to the whole Hotel Silvana team, we had a great time!
Hotel aussi charmant que typique, accueil très agréable et chaleureux. petit déjeuner très bien garni avec du bon fromage suisse!!! service aux petits soins, dîner au top. Le personnel nous donne plein d'infos sur les activités à faire et pleins de bons conseils. La piscine est aussi belle que zen et on se sent comme chez soi dans ce merveilleux petit chalet.
Wir waren zum Ski-Fahren, Essen und Whiskey trinken in Zermatt im Silvana. All diese Dinge konnte man dort wunderbar machen. Essen TOP, Service/Personal TOP, man kann von der Ski Piste direkt an das Hotel heranfahren und am Ende eines Ski Tages konnten wir uns im Wellnessbereich liegend einen Whiskey gönnen und entspannen!
Das perfekte Ski Wochenende!
Mit Arni's Worten: "Ich komme wieder!"
Hotel Silvana is perfect - the owners and staff are wonderful, helpful and caring. The hotel is clean, modern and surprisingly full of amenities.
The food in the restaurant was fantastic and in a perfect setting.
Verified traveller
6/10 Okay
Gregoire, Geneve
16 Sept 2015
Liked: Cleanliness, staff & service
Accès cher et compliquer
Zermatt n'est pas simple d'accès, furi encore moins...
Tout d'abords à notre grande surprise Zermatt n'est pas accessible en voiture, il faut se garer dans un parking payant et cher, avant de prendre un train pendant 15 min payant également, marcher 15 min dans Zermatt avec les baguages, prendre les remontées payer de nouveau, monter a pied encore 5 min et vous êtes arrive.... Bref coût total des 10 derniers kms pas loin du prix de la nuit d'hôtel... Rien n'est indiquer à ce sujet sur le site de réservations! L'hôtel est sympathique ,les chambres et la salle de bain dans son jus, le restaurant est bien décoré mais est très cher par rapport à la qualité dans l'assiette.