"The Novotel Xi'an The Bell Tower is located in a great area; within walking distance to the bell tower in Xian. There are plenty restaurants and shops within waking distance also. The staff at the hotel were very friendly and professional. Breakfast was plentiful and delicious. Our room was spacious with a comfortable bed and spacious bathroom. We will surely consider staying here during our next visit to Xian."
"Very nice property. In-suite decor is up to par with other Sofitel properties. Can’t say the same about common areas. Some restaurant staff can use a bit more training, for example changing plates for guests when the plates are full. Good location. Inside the city wall and close to sites in the old city."
"Excellent hotel, with friendly helpful staff in a geat location, let down by the breakfast. In the three days we stayed there non of the hot food western style (bacon, eggs, sausages, beans, mushrooms, etc.) was even warm. The buffet food was cold. Shame for a Westin as they are generally a good hotel."