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Reviews of The Westin Zhongshan Guzhen

4 out of 5
The Westin Zhongshan Guzhen
No 98 Tongxing Road, Guzhen Town, Zhongshan, Guangdong

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew Ho Keung

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

MOISES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best spot around
Sometimes one person can make all the difference. Jessica at the front desk made every effort and went out of her way to assist with local information and Transportation assistance. Thank you. The corner room can run hot in the daytime so avoid if the room is needed during daylight.
Stayed 2 nights in Oct 2023
Response from RSVN on 1 Dec 2023
Thank you haring your experience at The Westin Zhongshan Guzhen. We appreciate your feedback and are delighted to hear that you had a great stay.

6/10 Okay

Andree Reinert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Arlo on 2 May 2023
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 Excellent

Lung Ngai Wally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Ned

Stayed 1 night in Dec 2023

10/10 Excellent

Kar Lun Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service!
Stayed 1 night in Dec 2023
Response from RSVN on 2 Jan 2024
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

6/10 Okay

Chularatana

Stayed 4 nights in Dec 2023

8/10 Good

Kar Lun Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process took long time.
Stayed 1 night in Nov 2023
Response from RSVN on 1 Dec 2023
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

8/10 Good

Wai hung

Stayed 1 night in Nov 2023

8/10 Good

Yen ping

Stayed 2 nights in Mar 2023
Response from The Westin Zhongshan Guzhen on 24 Apr 2023
Thank you for taking the time to share your recent experience at the Westin Zhongshan Guzhen with us.

10/10 Excellent

hei

Stayed 1 night in Feb 2023
Response from Arlo on 1 Apr 2023
Thank you for your time and come visit us again soon!

10/10 Excellent

LI

Stayed 1 night in Oct 2022
Response from Theresa on 8 Oct 2022
Dear guest. Thank you haring your experience at the Westin Zhongshan Guzhen. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境 舒適 安靜 裝修各方面的素材選用的相當合適
Stayed 1 night in Mar 2021

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說是個很好的酒店 下次出差 還會繼續使用
Stayed 1 night in Mar 2021

10/10 Excellent

miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great mangaer serrvice
great new hotel the service from the manager very good help a lot for transportacion and service
Stayed 1 night in Oct 2019
Response from Dennis Ye on 4 Nov 2019
Dear Miguel, Thank your for choosing The Westin Zhongshan Guzhen and take time to share your experience with us. We are thrilled to know that you are satisfied with our service and facilities. We look forward to see you again soon and we will continue our efforts to provide service that exceed your expectation! Let rise!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新開酒店，居高臨下。
今年9月才新開的酒店，前台設在39樓，樓底很高風景好有氣勢，服務質素OK, 酒店樓下便是大型商場很方便。
Stayed 2 nights in Oct 2019
Response from Dennis Ye on 4 Nov 2019
尊敬的宾客，感谢您下榻中山利和威斯汀酒店，并与我们分享您的入住体验。很高兴获知您对此次入住感到满意，尤其是酒店的环境及服务，我们全体酒店员工致力于为客人提供舒适的居住环境和宾至如归的服务，希望能在您下次到访中山古镇时，中山利和威斯汀酒店能成为你再一次的住宿选择，并为您打造一如既往的愉快体验!威斯汀，让我们一起，精彩起来。