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"Our room was rather dirty The kettle was filthy and had a brown skin on bottom of it , the pots hadn’t been washed by previous occupants . The tiled floor was dirty and walls covered in marks When we reported this to receptionist we were told this is the normal for dirty walls and floors and they done nothing about it The toilet brush was filthy and toilet was dirty The bedroom door couldn’t close because it hit the bed There is no exterior lighting to property and passageways can be very dark at nighttime Reception says open to 8pm was closed earlier twice during stay cause staff were in the gym working out "

"Check in and room upgrade was delightful. Courteous staff, kindness to my dog, and generous hospitality all around. Happy to return!"

"The hotel was perfectly situated for our short break to Bayonne. Bus stop that took us to the airport and to Belize for the day was only a couple of minutes walk from the Hotel. Comfortable, clean room and a great breakfast with lots of choice. We ate in the hotel one evening and the food was great though overall cost for food and drink was slightly more expensive than we found elsewhere. Bar staff in particular were really friendly and helpful. "

"Only stayed one night all good "

"The view of the ocean from our room was magnificent."

"The staff who met us by our car, after easily entering the lot to park, was professional and informative and even joyful. The front desk arranged our dining. The restaurant and bar were lovely. We won’t bother considering other accommodations in Biarritz in the future!"

"Very well situated, clean and spacious room."

"Welcoming hotel with helpful receptionist. Spacious room modern decor. Very comfortable. Courtepeil steak restaurant 2 min walk. It was just a stopover for us so very convenient to autoroute. Nice walk to coastal path and beach. "

"We were allocated room 127 which was close to the open atrium leading to reception and above the hotel's restaurant. We could hear the dull thud of techno music from our room which is not what we paid for. I went to reception to ask when it would cease and I was advised that it would "be soon". At 10:00 pm, I wnt back to reception to say that I could still hear the music and was advised that it had been turned down but I advised the receptionist that I could still hear it from my room. The receptionist allocated me a different room away from the noise. I did not need to move my luggage until I left the hotel the next day. So although my initial experience was not good, the hotel did their best to rectify the issue as best they could. So, I have awarded them 5 stars because the outcome was very satisfactory."