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"Very efficient and "

"Had a very nice room with super comfortable bed and pillows. View of cityscape was also lovely. I was surprised at being told there was a charge to keep our luggage (2 hours before checkin) and actually I refused to pay it. A lovely staff member made concessions and kept our luggage at no cost and then actually took our bags to our room for us. I think the room rate charge should include holding a few pieces of luggage for customers, without any additional fees. Apart from that, shuttle to airport was a bonus and much appreciated. "

"It’s the ideal hotel for travelers departing from Haneda Airport. A $10 taxi ride will take you there. The room was spacious enough to accommodate two checked bags and two carry-on suitcases, providing ample room for movement within the room. Very friendly staff! "

"Friendly staff. Quiet. "

"My wife and I enjoyed our stay in Mercure hotel haneda. The front desk was very helpful even though some staff have limited English we were able to communicate with them. The exterior and interior of the hotel was nicely done and make it seems more grand. Moving to our room, we booked the double bed with the shower enclosure instead of the bathtub. Let’s just say we loved the shower enclosure. The granite or granite like tile they used was beautiful. It made it feel like taking a shower outdoors. The usual amenities are included such as shampoo conditioner and body wash. They also include blow dryer and other couple personal toiletries. The room was quite spacious and clean. There’s a small fridge inside the room to keep your drinks cool. The WiFi seems fast but I didn’t test the speed. The included breakfast is much appreciated. Even though most food choices are similar throughout our stay they tried adding one or two different items each day. They had this bread that they get from a local bakery and it was so delicious but unfortunately they only had it for couple of days and we were sad when it was gone. The good thing the staple croissant and rye bread was good too. Both western and Japanese inspired breakfast was delicious. Unfortunately I have to include my cons. I wish they had ice machine in each floor. The good thing is you just have to call front desk and request some. There’s no laundry facilities inside the hotel but 1 is close by. Lastly everything is far. "

"Great stay near airport."

"The transportation to and from the airport and hotel was extremely convenient and easy. The hotel staff were very helpful and friendly. The air conditioning worked very well too!"

"とても綺麗なホテル、スタッフさんとても礼儀正しい コインランドリーもついていて、いつも長期間滞在中の一番手の選択肢になっています。 ただ駐車場が狭く、車移動の時は不便です。 "

"Clean room | Staff | Laundry | Air conditioning Everything was great ! "