Malaysia Adventure Holidays

Staff was excellent

A wonderful resort for our honeymoon, and one we’d highly recommend particularly the plunge pool villa that overlooks and has private access to the beach. The jetty was a particular highlight — very well lit, and every night we would walk there looking at the marine life; it was like having our own private aquarium. Some caveats. Don’t expect parties, activities and shows — this is a great resort to unwind and recharge, particularly if you love nature (exactly what we needed for the tail end of a mammoth 3 weeks). The jungle hikes and snorkelling trips are definitely worth doing; the snorkelling around the resort is good but you do have to swim out for the best coral. We considered private boats to KK but didn’t feel the need when you can party with monkeys, monitors, hornbills and wild boar at your doorstep. There are only 2 restaurants on site which can feel a bit limiting, but the food is varied and excellent so we didn’t mind. The staff were warm and attentive throughout without ever being intrusive — a tough balance to strike. And the wine list from their amazing cellar is simply one of the best we’ve ever seen — serious depth in Australian wines alongside some genuine heavy hitters: First Growths, Grange, Sassicaia. Exceptional.

Breakfast was very busy, floor Staff a bit chaotic and the place was dirty. The young staff at Sigi’s were just wonderful, friendly, so pleasant and accomodating but the older staff a bit rude-disappointing to see. Security on grounds were lovely as were the guys in Lobby.

Professional hospitality, staffs are all top rated trained in manners and helpfulness. Beautiful, clean, spacious and well maintained rooms and facilities. Breakfast quality and staff services are 5 stars.

This is a lovely hotel. With great a staff. It is away from the city but close enough by Grab for that part of Penang to be accessible. The breakfast was great and varied. The gym was excellent.

Professional hospitality, staffs are all top rated trained in manners and helpfulness. Beautiful, clean, spacious and well maintained rooms and facilities. Breakfast quality and staff services are 5 stars.

A wonderful resort for our honeymoon, and one we’d highly recommend particularly the plunge pool villa that overlooks and has private access to the beach. The jetty was a particular highlight — very well lit, and every night we would walk there looking at the marine life; it was like having our own private aquarium. Some caveats. Don’t expect parties, activities and shows — this is a great resort to unwind and recharge, particularly if you love nature (exactly what we needed for the tail end of a mammoth 3 weeks). The jungle hikes and snorkelling trips are definitely worth doing; the snorkelling around the resort is good but you do have to swim out for the best coral. We considered private boats to KK but didn’t feel the need when you can party with monkeys, monitors, hornbills and wild boar at your doorstep. There are only 2 restaurants on site which can feel a bit limiting, but the food is varied and excellent so we didn’t mind. The staff were warm and attentive throughout without ever being intrusive — a tough balance to strike. And the wine list from their amazing cellar is simply one of the best we’ve ever seen — serious depth in Australian wines alongside some genuine heavy hitters: First Growths, Grange, Sassicaia. Exceptional.

We enjoyed our second stay at this resort. The staff were friendly and helpful! We enjoyed the two pools. Room was clean, and comfortable.. We will be back to this Shangri-La hotel in November..

Staff was excellent

Professional hospitality, staffs are all top rated trained in manners and helpfulness. Beautiful, clean, spacious and well maintained rooms and facilities. Breakfast quality and staff services are 5 stars.

This is a lovely hotel. With great a staff. It is away from the city but close enough by Grab for that part of Penang to be accessible. The breakfast was great and varied. The gym was excellent.

Professional hospitality, staffs are all top rated trained in manners and helpfulness. Beautiful, clean, spacious and well maintained rooms and facilities. Breakfast quality and staff services are 5 stars.

A wonderful resort for our honeymoon, and one we’d highly recommend particularly the plunge pool villa that overlooks and has private access to the beach. The jetty was a particular highlight — very well lit, and every night we would walk there looking at the marine life; it was like having our own private aquarium. Some caveats. Don’t expect parties, activities and shows — this is a great resort to unwind and recharge, particularly if you love nature (exactly what we needed for the tail end of a mammoth 3 weeks). The jungle hikes and snorkelling trips are definitely worth doing; the snorkelling around the resort is good but you do have to swim out for the best coral. We considered private boats to KK but didn’t feel the need when you can party with monkeys, monitors, hornbills and wild boar at your doorstep. There are only 2 restaurants on site which can feel a bit limiting, but the food is varied and excellent so we didn’t mind. The staff were warm and attentive throughout without ever being intrusive — a tough balance to strike. And the wine list from their amazing cellar is simply one of the best we’ve ever seen — serious depth in Australian wines alongside some genuine heavy hitters: First Growths, Grange, Sassicaia. Exceptional.

This is a lovely hotel. With great a staff. It is away from the city but close enough by Grab for that part of Penang to be accessible. The breakfast was great and varied. The gym was excellent.