Okinawa Prefecture Adventure Holidays

Outstanding in every way!!

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

The Staff was the best part. The photos do not show the wear and tear of the place. They seem like they are edited of very old photos. Still clean though. The room service is actually a pickup service. The cocktail lounge is why I booked. No music was playing and it was the warmest space in the hotel. I didn't have more than one drink over my two-night stay. The breakfast had great options, but many items were not kept warm. Will be in Okinawa a lot over the years would not book at the price for the over all experience again.

Great in hotel shops, food & pastries. Great breakfast buffet. They even had outside vendors come in. We really enjoyed most everything there. Major problem we had was the mattresses were terrible. Basically a spring frame with a half inch of material on it so you could feel the springs in it. They gotta change the mattresses. Then the a/c went out @ midnight. Didn’t have it checked since we were checking out. Also we got massages there. Different than a western massage. You keep your clothes on & they do pressure points. I thought it was still good but the others in the group didn’t enjoy it as much.

It’s a beautiful hotel, the staff is very friendly.

Overall the stay was good. The hotel grounds are beautiful and it was a comfortable stay! The best part of this hotel was the spa, which was excellent. However, I must say that this hotel is currently no longer a 5-star hotel. But that could be fixed with renovations to the rooms. They are outdated and have visible stains on furniture and floor. If the hotel renovated the rooms it would certainly be a a 5-star hotel again.

This was our first visit to Ishigaki. The hotel is a bit removed from the airport or sea port, but the sunrise and calm views more than make up for it. Staff is excellent!

Outstanding in every way!!

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

The Staff was the best part. The photos do not show the wear and tear of the place. They seem like they are edited of very old photos. Still clean though. The room service is actually a pickup service. The cocktail lounge is why I booked. No music was playing and it was the warmest space in the hotel. I didn't have more than one drink over my two-night stay. The breakfast had great options, but many items were not kept warm. Will be in Okinawa a lot over the years would not book at the price for the over all experience again.

Outstanding in every way!!

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Great in hotel shops, food & pastries. Great breakfast buffet. They even had outside vendors come in. We really enjoyed most everything there. Major problem we had was the mattresses were terrible. Basically a spring frame with a half inch of material on it so you could feel the springs in it. They gotta change the mattresses. Then the a/c went out @ midnight. Didn’t have it checked since we were checking out. Also we got massages there. Different than a western massage. You keep your clothes on & they do pressure points. I thought it was still good but the others in the group didn’t enjoy it as much.