South London Adventure Holidays

Shame- Could be a lovely hotel, however the TV in the room didn’t work, the mirror was broken, there is a sharp spike in the carpet, no Kettle in the room, blood on the glass top and also no shower cap or bathroom essentials etc House keeping was poor and unfortunately as I had already put this information on an internal survey the complaint was handled very poorly by reception, now I’m writing this again! Clearly there are unresolved issues in this hotel as someone else was also complaining before me! Such a shame !

Unfortunately, the hotel was down to one working elevator when I first arrived. Within the 4 days of my stay, the only working elevator also went out of service which meant taking the stairs 5 flights of stairs a couple of times a day. Very inconvenient and difficult after walking all day sightseeing in London. Hopefully, both elevators is up and running safely very soon. Fortunately, the hotel staff were kind and helpful during my entire stay. Shout out to Shani at the front desk for being so kind and helpful. Another staff member named Shaniah was also helpful and polite. Overall, I had a pleasant stay minus the inconvenience of no working elevators for the majority of my 4-day stay. I would still recommend this hotel because of it’s location, well-equipped room, nice lobby, and helpful staff.

Amazing location, beautiful views, incredible rooms, excellent staff, great amenities, convenient room service. Only thing was that if your room faces the open courtyard of elevators, you'll hear them clicking a lot during operation. Would absolutely recommend this hotel to visitors!

Perfect service. Ready to help and respond to all your concerns personnel. Convenient location: away from overcrowded streets and yet close to main attractions.

Great hotel, friendly staff.

Beautiful hotel. Near the hussle and bussle of London

Great hotel, friendly staff.

Unfortunately, the hotel was down to one working elevator when I first arrived. Within the 4 days of my stay, the only working elevator also went out of service which meant taking the stairs 5 flights of stairs a couple of times a day. Very inconvenient and difficult after walking all day sightseeing in London. Hopefully, both elevators is up and running safely very soon. Fortunately, the hotel staff were kind and helpful during my entire stay. Shout out to Shani at the front desk for being so kind and helpful. Another staff member named Shaniah was also helpful and polite. Overall, I had a pleasant stay minus the inconvenience of no working elevators for the majority of my 4-day stay. I would still recommend this hotel because of it’s location, well-equipped room, nice lobby, and helpful staff.

Amazing location, beautiful views, incredible rooms, excellent staff, great amenities, convenient room service. Only thing was that if your room faces the open courtyard of elevators, you'll hear them clicking a lot during operation. Would absolutely recommend this hotel to visitors!