「This unit was a Disaster when we entered; the floor was dirty, dirty towels were on the floor the beds were not made up.We quickly reported this and the local caretakers quickly attended to the situation. We received a credit, apology letter and all was well thereafter. Hopefully this was already reported to you.」
「There was a terrible mold and musty smell when we entered and it continued throughout our stay. By Day 3 we realized there was mold growing on the living room and bedroom curtains and brought it to the attention of the owner who said he was unaware of the situation and neither the person immediately before us nor the cleaning person made mention of it which is hard to believe since the smell was overwhelming. The owner said he’d investigate it, but then we never heard back from him until late...