Ogasawara Cheap Holidays

After our flight got cancelled, we arrived the next morning, they held our room and even upgraded us to a mini suite. The staff was top notch, the room was fantastic. Had a great view, even the regular rooms are very nice. Very clean, attention to details and just wonderful people to deal with. Would recommend Planet Hollywood to anyone.

Everything was amazing as always!

Room was very clean with a beautiful view! Room service was quick and efficient. Every employee that we encountered was friendly and helpful. My only complaint (and it's not huge) was that security was a bit aggressive with my newly minted 21-year old son a few times. The same security guard checked his id more than once in the 24-hours we were there. Additionally, the table service at the breakfast buffet was a bit slow. We purchased the endless pour package and waited a few times to have our beverages refilled. It almost seemed intentional.

Great location, friendly and helpful staff and clean rooms, the outdoor seasonal pool was open during our stay which was huge advantage.

Why did I rate 4 stars vs five… Honestly, considering we stayed in a suite, perhaps I expected more… It was very basic and not worth the money we spent. Definitely not a five star experience.

Room was very clean with a beautiful view! Room service was quick and efficient. Every employee that we encountered was friendly and helpful. My only complaint (and it's not huge) was that security was a bit aggressive with my newly minted 21-year old son a few times. The same security guard checked his id more than once in the 24-hours we were there. Additionally, the table service at the breakfast buffet was a bit slow. We purchased the endless pour package and waited a few times to have our beverages refilled. It almost seemed intentional.

Everything was amazing as always!

Everything was great.

This is a stunning hotel. First time there and loved our rooms. Very clean and comfortable. Staff were always just a text away and very helpful. So many choices on restaurants and stores that you don't even have to leave the hotel!