Borneo Kid friendly Holidays

The hotel is old and requires an upgrade. I stayed at the beach front villa, it has a nice view though.

Spacious rooms and great location. Starting to show it’s age though.

The resort staff services were perfect! From from desk to cleaners to security to waiters etc. were all very good. The facilities were a bit old. Inhouse Wifi connection was poor. Only 1 restaurant for you throughout your stay. But the food were delicious! There is no way to walk out of the resort area. Basically you are confined within the resort compound. The management & staff took very great efforts to preserve and enhance the environment and natural eco system. Well done to the team!!

Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️

For the rate that this hotel charge (walk in rate was RM800) the hotel could do better in the following areas: 1. Wifi connection kept cutting off 2. Limited TV channel options. Poor TV resolution 3. Algae in the perimeter drain of the lap pool 4. Leaking plumbing fixtures in bathtub and at the valve to the toilet 5. Not up to 5 star hotel cleanliness 6. Air conditioner was out at their Strikers Bowl but luckily the first game (the only game we played was complimentary). Had to switch to different lanes several times because of malfunctions. Pros: 1. Staff was excellent and courteous 2. Breakfast options were excellent 3. Experience at Mandara Spa was excellent

This is a very fine modern hotel located in the heart of Kota Kinabulu. We particularly appreciated the fact that it was a short walk to the restaurant row on the waterfront which offered outdoor seating and a variety of cuisines.

The resort staff services were perfect! From from desk to cleaners to security to waiters etc. were all very good. The facilities were a bit old. Inhouse Wifi connection was poor. Only 1 restaurant for you throughout your stay. But the food were delicious! There is no way to walk out of the resort area. Basically you are confined within the resort compound. The management & staff took very great efforts to preserve and enhance the environment and natural eco system. Well done to the team!!

For the rate that this hotel charge (walk in rate was RM800) the hotel could do better in the following areas: 1. Wifi connection kept cutting off 2. Limited TV channel options. Poor TV resolution 3. Algae in the perimeter drain of the lap pool 4. Leaking plumbing fixtures in bathtub and at the valve to the toilet 5. Not up to 5 star hotel cleanliness 6. Air conditioner was out at their Strikers Bowl but luckily the first game (the only game we played was complimentary). Had to switch to different lanes several times because of malfunctions. Pros: 1. Staff was excellent and courteous 2. Breakfast options were excellent 3. Experience at Mandara Spa was excellent

Hotel very far from city center nothings arround the hotel . U need at least 40 minutes to govity center

The hotel has a convenient free airport shuttle and is in walking distance of the main sights and waterfront in the city so it’s a real win for a short stay… just request a room at the back of the hotel as the front is on a busy road so can be quite noisy.

There was no free breakfast but the Jubilee Cafe offered a lot of nice dining options at a reasonable price.