Malaysia Luxury Holidays

Smoking area is wery bed

We stayed at the Pelang in May 2025 for what we hoped would be a 5 star experience. But it really isn't. The staff are grear but working under no so great conditions!! The owners have really made zero effort to make this a 5 star experience we felt a bit robbed, we spent a fortune for the 4 nights we were there. The rooms were not 5 star!! It needs a upgrade, I feel like I should get a refund! The outside area and pool is really lovely, but there us no air con in the beach facing restaurant and you literally melt as you have your dinner, or birds are flying in!! We raised our concerns with management, but there was nothings they could do, they pacified us with a few snacks on drinks in their vip lounge! All in all not sure we would go back here. Feel sorry for the staff who have to put up aith all the complaints they get!. The developers have just paid zero attention to making this a luxury hotel and just done a few bits here and there to make it look like a luxury hotel for the pictures!! The rooms were basic like a premier inn back in the uk and the ac was filthy and bathroom was awful... would i come again, probably not!!

Fantastic stay at the E&O, highly recommend!

Superb location and convience with integrated mall

The rooms are cosy and comfortable, providing a pleasant and restful stay. The only concern I encountered was the lack of consistent hot water in the showers, which I have also experienced during previous visits. I hope the hotel will take this into consideration and address the issue. Aside from that, the property remains an excellent choice and a truly enjoyable place to stay in Penang.

Smoking area is wery bed

We stayed at the Pelang in May 2025 for what we hoped would be a 5 star experience. But it really isn't. The staff are grear but working under no so great conditions!! The owners have really made zero effort to make this a 5 star experience we felt a bit robbed, we spent a fortune for the 4 nights we were there. The rooms were not 5 star!! It needs a upgrade, I feel like I should get a refund! The outside area and pool is really lovely, but there us no air con in the beach facing restaurant and you literally melt as you have your dinner, or birds are flying in!! We raised our concerns with management, but there was nothings they could do, they pacified us with a few snacks on drinks in their vip lounge! All in all not sure we would go back here. Feel sorry for the staff who have to put up aith all the complaints they get!. The developers have just paid zero attention to making this a luxury hotel and just done a few bits here and there to make it look like a luxury hotel for the pictures!! The rooms were basic like a premier inn back in the uk and the ac was filthy and bathroom was awful... would i come again, probably not!!

Fantastic stay at the E&O, highly recommend!

Smoking area is wery bed

Fantastic stay at the E&O, highly recommend!

The rooms are cosy and comfortable, providing a pleasant and restful stay. The only concern I encountered was the lack of consistent hot water in the showers, which I have also experienced during previous visits. I hope the hotel will take this into consideration and address the issue. Aside from that, the property remains an excellent choice and a truly enjoyable place to stay in Penang.

Great stay at MO in KL. This was our first visit to the country and we have nothing but great things to say! Everything from check in to check out has been fab! We have enjoyed using the amenities and the location of the hotel is second to none! We would happily return to another MO around the world based on KL’s hospitality!

We stayed at the Pelang in May 2025 for what we hoped would be a 5 star experience. But it really isn't. The staff are grear but working under no so great conditions!! The owners have really made zero effort to make this a 5 star experience we felt a bit robbed, we spent a fortune for the 4 nights we were there. The rooms were not 5 star!! It needs a upgrade, I feel like I should get a refund! The outside area and pool is really lovely, but there us no air con in the beach facing restaurant and you literally melt as you have your dinner, or birds are flying in!! We raised our concerns with management, but there was nothings they could do, they pacified us with a few snacks on drinks in their vip lounge! All in all not sure we would go back here. Feel sorry for the staff who have to put up aith all the complaints they get!. The developers have just paid zero attention to making this a luxury hotel and just done a few bits here and there to make it look like a luxury hotel for the pictures!! The rooms were basic like a premier inn back in the uk and the ac was filthy and bathroom was awful... would i come again, probably not!!

Fantastic stay at the E&O, highly recommend!