Koshinetsu Mountain Holidays

Nice view from the room

Rooms are dated but reasonably clean. I would describe the room as adequate. Buffet breakfast is a must as there’s no easy alternative. The variety of the food was good but the temperature of the hot food was always luke-warm. Dinner was a mission unless you want to spend $50 or $100 (AUD) per adult for buffet dinners at the respective wings. The clothes washing facilities free, but were atrocious. The dryers are not fit for purpose, which seems to be a theme in other reviews - take note and don’t wash anything you don’t have to or you’ll be spending hours monitoring the dryer. Don’t use the “60” setting as this doesn’t actually dry anything. The location is beautiful and access to lifts etc is amazing. Stay on the west wing if you want ready access to the kids play area. Beds are comfy - better than other “nicer” hotels I’ve stayed at in Japan. It’s a picturesque location and we enjoyed ourselves but it’s budget accomodation with no frills. As a suggestion for improvement, it would be nice if they provided bottled water ever day like every other hotel in Japan. Staff are friendly and helpful. Ski rental was easy if you book in advance. Thank you for the stay.

We overall enjoyed our stay. The room was spacious and clean. Staff were polite and friendly. There was a free minibar and a range of amenities in the room. The hotel provided unlimited shuttle service to the train station that was really helpful. The only area for improvement was the breakfast. There was a combination of ala carte and limited buffet items which lacked variety and unfortunately fell below expectations for a 5 star hotel.