Arctic Europe Mountain Holidays

The furniture of the room , the paint was peeling off The staff that spoke Spanish were really friendly. First time I had to pay $10 dollars to storage a bag pack for a couple hours . Over all is good and close to Time square ,the bus station that goes to airport and Hop on Bus

No a/c. Everything else was perfect, but the lack of a/c was an issue. I couldn't get that good hotel sleep because it was so hot and uncomfortable in my room. Even the lobby was hot. It just made no sense. Out of 5 stars, I'd give the place 2 out of 5 simply due to no a/c. I took cold showers multiple times. I just hated it.

The staff was very friendly and the amenities were fantastic.

The rooms were generous in size but the window glass was foggy. I would stay again, all staff we encountered were wonderful.

Bar offered a good selection only issue was sometimes unable to get a table for houseguests

The staff was very friendly and the amenities were fantastic.

Absolute perfection.

Room was clean, spacious and wonderfully comfortable. Staff were friendly and helpful, particularly Diego. Food throughout the hotel was exceptional! Lobby bar had great end-of-day cocktails in a cozy setting. Will definitely stay again!