Brighton and Hove Mountain Holidays

Room was lovely and big , clean quiet,close to shops

Our stay at The July Victoria was smooth from check-in thru departure. Ate at The Idler restaurant in the hotel for a couple of meals and dessert. The service on all 3 occasions was very good.

Nice size apt for family. Great location with Tesco downstairs. Close walk to Borough market and London Bridge tube line. Laundry machine was difficult to use since some apts had new machines with no instructions.

Great location, very comfortable room, coffee machine and kettle in room, everything clean and fresh, friendly staff. Top marks. Will be back

Five star with none of the stuffinesses

The Four Seasons Park Lane offers the high-end polish the brand is known for, but it missed several marks for such a premium price. While clearly a 5-star property, it fell short of the meticulous perfection usually associated with the name. Room Design & Amenities Renovated rooms are sleek but impractical. The closet is small and doorless, and the bathroom and closet share a single light switch—a midnight bathroom trip illuminates the dressing area and wakes your partner. Also, there is no proper swimming pool, only a spa vitality pool, which is a letdown for a flagship Four Seasons. Dining & Service Breakfast is strictly a la carte and was consistently slow with multiple order errors. More surprising was the afternoon tea service; I expected the sweets to be a courtesy, but pastries were awkwardly displayed with price tags. This is a basic amenity even 4-star hotels often provide for free. Marathon Experience The biggest stressor was a communication breakdown on marathon morning. Despite pre-confirming a breakfast bag, I was told on race day they were only for "official groups." While a manager eventually resolved it and sent a post-race treat, the initial stress was the worst marathon-day hotel experience I've had in years. Verdict This is a high-caliber 5-star hotel, but the design quirks and service gaps make the high cost hard to justify. It offers signature luxury but lacks the effortless perfection that defines the brand.