Lower Hudson Valley Romantic Holidays

Great staff! Manny was the best!

Breakfast was fabulous, near everywhere we wanted to go. The staff was very helpful. The only minus was elevators, that took a long time

Conveniently located. Several amenities bir a quick bit availabke. But my Room was not made up or refreshed on second day by 4 pm. Very full hotel due to World Cup. When i left at 6:15 am i asked desk ckerk to call fir a taxi but he directed me outside instead to a cab that was occupied. No one else around so inhadvto walk to intersection to flag another. Lack if customer care at that hour. Several staff behind desk.

RIU has a quick and efficient system for storing luggage for travelers arriving prior to check in. We did have to stand in line twice in order to check in partly because the online check in process was nonfunctional. However, we were able to access our room prior to 3 PM which was very helpful since we were traveling with children. The staff was friendly and the rooms were clean if slightly small and basic. The location is great for proximity to Times Square, theaters, and restaurants without much noise. Breakfast is included and is delicious and efficiently managed by hotel staff. Prices listed in Expedia are useful for a relative ranking between different hotels but do not reflect what you pay per night. Our basic room was a little over $500/night including various fees and taxes, significantly more than you might expect from the Expedia listing.

Remodeled rooms and suites are nice. They try to nickel and dime you every chance they get like charging a delivery fee for room service (never ever heard of this and stayed and hundreds of properties worldwide). We had some problems with the suite being in disrepair (interior door not closing, bathroom having a bad lingering odor, etc.) and they tried to fix it and resolve the issues. Overall, a good stay and good property.

Great hotel helpful friendly staff will definitely be back

Everything was wonderful including staff, location and accommodations.

Kosher cafe at the lobby. Serafina conveniently downstairs. Excellent restaurants nearby.

Faultless. The hotel, location and staff are all as close to prefect as possible. Thoroughly enjoyed my stay and will definitely be back.

Location and price are good. Room sizes are nice. Apparently the ice machine is on the roof but good luck finding it in the dark! My room didn’t have a chain latch and the balcony do remained unable to lock. It seems safe in general and the room was clean

Parking is expensive. As a whole it is a nice and affordable hotel and close to everything

I love this hotel and highly recommend everyone. Thank you for managing hotel.

On a hot summer’s day, the window AC unit did a heroic job keeping us cool.