Caribbean Romantic Holidays

Overall great hotel. The women that cleaned the room did a great job every time. Food was great. I will say as soon as you check in book your dinners especially for the steakville some restaurants book faster. Great activities throughout the day. I do wish the adult side was a little bigger because the family side had everything but you get to go to both sides. If they ask you about a welcome gift, they will get you to sign up as a member if that’s not something your interested in say no straight up so you don’t wait your time

The room was great. Good location and a nice large 2 bedroom 2 bath. The service was not good and English was not spoken by many waiters or waitresses making any communication difficult. There was no attention to detail and the premier club upgrade didn’t come with a whole lot of benefits. The Bavarro palace in Mexico is much preferred.

I've stayed at this hotel many times, including from October 25th to November 1st. I never cease to be amazed at how well the staff works. Everyone is smiling and friendly. From the very beginning of my stay, the wonderful Darel was always in touch. I always felt his attention and respect. The food was varied and the beach was the best in the area, with a smooth, clean entry into the sea. I highly recommend it to everyone!

The staff at the breakfast was not friendly at all. It was hard to find a clean table that had silverware & napkins. There were 2 people (maybe) that asked if we would like coffee. We went to breakfast every morning and they were always out of scrambled eggs. I feel like they lacked eggs, unless you stood in a long line for an omelette, which took forever. They were not friendly at this resort. The only friendly people were the bartenders in the main lobby area. They were always nice & seemed like they liked their job. Otherwise, everyone looked miserable. Sadly, I will never be back to this resort. We were upgraded to VIP room, but I'm not sure what it meant to have 1 free drink daily? We got free drinks all day. It was ALL INCLUSIVE. Our room was NOT clean. They gave us 2 bath towels for our whole stay, and 1 hand towel. No wash cloths at all and no bath towel to put on the floor, which got really wet after each shower. I was not impressed with the rooms at all.