Hyogo Prefecture Ski Holidays

Very convenient and comfortable stay.

We stayed in Room 杉 on with a private open-air bath on April 15, and this was our second time visiting this property—our last stay was about 8 years ago. It was such a joy to return. The room was spacious, spotless, and very comfortable. Both meals were absolutely delicious, with the clams being a definite highlight! We also noticed some thoughtful upgrades since our last visit, like the addition of remote-controlled lighting and TV, as well as extra blinds around the private bath area for added privacy. The staff were incredibly warm and welcoming throughout our stay. We arrived on a rainy day, and they kindly arranged to pick us up near the bus station, which we really appreciated. It was also a lovely touch that they offer complimentary drinks and snacks in the lobby. On top of that, we received a gift card with our booking, which we enjoyed using at the gift shop. Overall, it was a wonderful experience, and we would highly recommend this hotel. We’re already looking forward to hopefully returning again in the near future.

Staff were excellent, polite, attentive, prompt in response. Room was large, quite dated though and could use updating, especially the bathroom. Waste basket in bathroom was toy sized. Onsen baths were great, nice and ample facilities. Meals were excellent; attended by great staffs.

Room was clean but slightly outdated and not as big as we had thought it would be, especially for one shared with 5 adults and a baby. Staff were polite and were always quick to accommodate the baby.

Very traditional onsen hotel. Worth the visit, staff was great, food was great.

Very convenient and comfortable stay.

Impressed with the size of the room.Amenities were excellent.Would definitely stay there again.

Room was clean but slightly outdated and not as big as we had thought it would be, especially for one shared with 5 adults and a baby. Staff were polite and were always quick to accommodate the baby.

Staff were excellent, polite, attentive, prompt in response. Room was large, quite dated though and could use updating, especially the bathroom. Waste basket in bathroom was toy sized. Onsen baths were great, nice and ample facilities. Meals were excellent; attended by great staffs.

Location up a hill but shuttle to and from the hotel is provided at any time. Private onsen is nice.

Very convenient and comfortable stay.

Very traditional onsen hotel. Worth the visit, staff was great, food was great.

Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.