New York Adventure Holidays

The phone in the room didn’t work.

Only reason I gave 4 stars is because we actually didn’t even get to stay at Marriot Marquis on this trip, but have stayed here before and the place is amazing. Perfect location, great rooms, great bar, just a wonderful place. We were supposed to fly out of Cincinnati to JFK and all flights at JFK were grounded due to weather. Our flight was cancelled. American Airlines did refund our flight, but Marriot wouldn’t refund any. I do realize we booked through Expedia and it was a package deal with no trip insurance, so the fault lies on us for that. Was just hoping that they might have even give us one night refund or some type of credit to stay at a later time. They could have re-sold that room for double what we had booked it for. Once again, perfect hotel with great location and amenities Hate that we lost all of our money, but would still stay there again

Great hotel just outside the chaos of Times Square. Hotel and rooms were clean and the staff we encountered were friendly. This hotel has a fun yet relaxed vibe that we really enjoyed. We had a king corner room - the rooms are on the smaller side but it was perfect for our needs. Who spends their time in their room when you’re in NYC anyway? The coffee and pastries at the pop-up Café d'Avignon were delicious! The Legasea restaurant had good food and the decor was even better! We would definitely stay here again. You can’t go wrong.

Everything was great. Busy, but thats should be expected during the holidays.

Staff was excellent, very clean and quiet which is rare in the city. Only con was no working fridge in room and no access to ice.