巴黎內港 歷險假期之旅

整體服務良好，又靠近歌劇院跟老佛爺百貨，美中不足的是我們原本是想房間有40平方米大，三個人住不錯，但他給我們的房間大約只有25平方米，空間小了很多

Air conditioning was completely broken in most hotel rooms. DO CHECK WITH HOTEL IF AIR CONDITIONING IS WORKING AGAIN BEFORE HEADING OVER. Hotel claimed the system was broken down due to the heat wave but did not bother to inform guests in advance. Hotel staff said air conditioning was not working since Monday but did not inform any guests prior to our check in on Saturday. Ended up having to find alternative accommodation but it was too late and had to survive the first night in a room with no air conditioning at 35 degrees. Hotel did move me to another sister hotel on Day 2 but Day 1 was unbearable. There was also no duty manager or any sort during the night and staff said there is unfortunately no one with decision making power over the weekend because the director only works on weekday. Cannot reach reception by call either, the line never goes through. Totally does not live up to the 5-star level, seriously think it is at most a 4-star hotel.

We had a very pleasant short stay. The location is convenient, the room is decent and the staffs are very nice

客房夠大，職員服務態度好，熱水供應快，早餐（要付費）質素不錯，附近有多條地鐵線，交通方便，附近亦都食肆，亦有很多便利超級市場，十分方便。

good 非常好 方便

Air conditioning was completely broken in most hotel rooms. DO CHECK WITH HOTEL IF AIR CONDITIONING IS WORKING AGAIN BEFORE HEADING OVER. Hotel claimed the system was broken down due to the heat wave but did not bother to inform guests in advance. Hotel staff said air conditioning was not working since Monday but did not inform any guests prior to our check in on Saturday. Ended up having to find alternative accommodation but it was too late and had to survive the first night in a room with no air conditioning at 35 degrees. Hotel did move me to another sister hotel on Day 2 but Day 1 was unbearable. There was also no duty manager or any sort during the night and staff said there is unfortunately no one with decision making power over the weekend because the director only works on weekday. Cannot reach reception by call either, the line never goes through. Totally does not live up to the 5-star level, seriously think it is at most a 4-star hotel.

這是我住過服務最好的hotel,雖然沒有想像那麼漂亮豪華；私人管家及所有服務人員超水準的服務跟親切；只要在到巴黎已經值得我們想再住在這裡

It’s a good hotel and friendly front desk members. We love the great breakfast there and the bathtub in room007. Basically things are great. But we have one friend leave France early and we told front desk lady A to check her out, she says it’s nothing need to do or worry about. But when rest of us check out, the front desk lady B charge three more nights Paris’ tax on our bill. We tried to let her understand her college told us no need to do check out for her but now she says “there is no note on the guest information”. Please train your front desks and let them know the answers a tourist will have. So they know how to answer hotel guest or leave a note for our questions.

good 非常好 方便

Very good service and the room is clean

整體服務良好，又靠近歌劇院跟老佛爺百貨，美中不足的是我們原本是想房間有40平方米大，三個人住不錯，但他給我們的房間大約只有25平方米，空間小了很多

good 非常好 方便

Very good service and the room is clean