Isla Contoy Beach Holidays

Great staff all round only thing was there was food trays left around the hallways which led to a raccoon issue. Also the entirety of Cancun smelled because algae which isn’t the resorts fault but if I go back I’m choosing a different time of year where that won’t be an issue. The ocean also isn’t swim able. On the bright side the service for dinners was great and the bartenders on the pool were amazing.

Everything was amazing

The hotel was beyond clean and staff and food were amazing. Can say enough about the entire experience and can’t wait to go back. The art work is very strange, not sure what they were thinking but everything else was exceptional

Espectacular

Loved Omar, server at adult pool! Roof top plunge pool fantastic. Gorgeous grounds. Beach has seaweed but it’s Mexico so can’t fault the hotel. Butlers were awful and not necessary. You can use app to order anything. Bar fridge wasn’t stocked daily and had to use app. Also towels for in the room hard to get unless you order thru app. Beach towels can be found around 9/10 am in lounge areas. Food good. Air conditioning was temperamental. Had electrician in one day. Pools great and fun entertaininment in them. Night entertainment was standard. Great resort to relax. I loved not having to put towels out on chairs in morning. Maybe it’s cause you can’t find them lol. But no shortage of chairs and umbrellas or Bali beds. Overall I’d give it 4 stars. Stayed at ellegance in dec. virtually identical.

Great staff all round only thing was there was food trays left around the hallways which led to a raccoon issue. Also the entirety of Cancun smelled because algae which isn’t the resorts fault but if I go back I’m choosing a different time of year where that won’t be an issue. The ocean also isn’t swim able. On the bright side the service for dinners was great and the bartenders on the pool were amazing.

The hotel was beyond clean and staff and food were amazing. Can say enough about the entire experience and can’t wait to go back. The art work is very strange, not sure what they were thinking but everything else was exceptional

Loved Omar, server at adult pool! Roof top plunge pool fantastic. Gorgeous grounds. Beach has seaweed but it’s Mexico so can’t fault the hotel. Butlers were awful and not necessary. You can use app to order anything. Bar fridge wasn’t stocked daily and had to use app. Also towels for in the room hard to get unless you order thru app. Beach towels can be found around 9/10 am in lounge areas. Food good. Air conditioning was temperamental. Had electrician in one day. Pools great and fun entertaininment in them. Night entertainment was standard. Great resort to relax. I loved not having to put towels out on chairs in morning. Maybe it’s cause you can’t find them lol. But no shortage of chairs and umbrellas or Bali beds. Overall I’d give it 4 stars. Stayed at ellegance in dec. virtually identical.