搜尋孔托伊島度假村

「We enjoyed the adult only side. So nice to not have kids around. We found the food choices very good. A lot of different restaurants to eat at.」

「The personnel , bartenders specially\\were great」

「Great resort the food was pretty good overall. A bit of wait with the “first come first serve”, but the quality of food makes up for it. Customer service was great. My only complaint is that my room did not have hot water for 3 mornings back to back, also I’m not sure why they took away irons and ironing board from the rooms, steamers are not as efficient. Also check out was out 12 and I was a few minutes over and was being rushed out and reminded of a 50$ fee for one hour over.」

「客房装修一般，沙发床展开后床面不平，洗手间隐私不够，从客房可清晰看到淋浴间，个别服务人员工作不认真，没有按要求帮我们做餐厅预定」

「Let me start by saying anything not too great that happened was made excellent by the concierge Maria Dorantes. Since day one she went above and beyond with every request or question sent her way, and there was never a no, but an “I will ask or I will figure out a way to handle it”. The room butlers were lacking this time around, compared to last time we came and stayed in the same family select building with the butler service, that is what made us come back actually. I did notice a difference...

「服务员好热情有礼貌，主题餐馆吃品好，就是我住的房间多故障，还有我建议电视收费系统需要使用密码，我孩子按了几次收费。」

「The food was amazing and great variety. Kevin, our server at the buffet was super friendly.」

「餐厅服务还要继续加强，服务到位了客人自然会多给你奖励.其他各方面都挺好的」