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哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇

5.0 星級住宿

Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

豪華海灘住宿，設有3 個室外泳池

選擇日期查看價格

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇相片集

水上樂園
創作者影片
餐廳
Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE | 1 間睡房、記憶棉床墊、迷你吧贈品、房內夾萬
獨立浴缸及淋浴設備、按摩浴缸、雨淋花灑、名牌梳洗用品

人氣設施服務

  • 泳池
  • 餐廳
  • 酒吧
  • 全包
  • 包早餐
  • SPA
現價 HK$5,253
合共 HK$6,384
連稅及其他費用
8 月 19 日 - 8 月 20 日

會員尊享更多禮遇

  • 銀會員或更高等級會員預訂指定 VIP Access 住宿可享至少 85 折優惠
  • 體驗頂級品質和卓越服務
  • 尊享指定住宿的入住禮遇，並於供應情況許可下免費升級客房、提前入住及延遲退房

客房選擇

可用嘅客房篩選條件
正在顯示 7 種房型 (共 7 種)

載入所有Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE的相片

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE | 1 間睡房、記憶棉床墊、迷你吧贈品、房內夾萬

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

10.0 分，滿分 10 分
完美
(2 則評價)

特色

陽台或庭院 (附傢俬)
獨立飯廳
獨立起居區
隔音設備
戶內私人熱水浴缸
空調
免費搖籃/嬰兒床
迷你吧贈品
  • 710 平方呎
  • 部分海洋景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床 / 1 張加大雙人床及 1 張標準雙人梳化床

載入所有Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE的相片

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE | 1 間睡房、記憶棉床墊、迷你吧贈品、房內夾萬

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

7.0 分，滿分 10 分
不錯
(2 則評價)

特色

陽台或庭院 (附傢俬)
獨立飯廳
獨立起居區
隔音設備
戶內私人熱水浴缸
空調
免費搖籃/嬰兒床
迷你吧贈品
  • 710 平方呎
  • 部分海洋景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人床 / 1 張加大雙人床及 1 張標準雙人梳化床

載入所有Family Selection Junior Suite Beachside - 2 KIDS FREE的相片

Family Selection Junior Suite Beachside - 2 KIDS FREE | 1 間睡房、記憶棉床墊、迷你吧贈品、房內夾萬

Family Selection Junior Suite Beachside - 2 KIDS FREE

8.0 分，滿分 10 分
很好
(4 則評價)

特色

陽台或庭院 (附傢俬)
獨立飯廳
獨立起居區
隔音設備
戶內私人熱水浴缸
空調
免費搖籃/嬰兒床
迷你吧贈品
  • 710 平方呎
  • 度假村景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床 / 1 張加大雙人床及 1 張標準雙人梳化床

載入所有Suite Superior的相片

1 間睡房、記憶棉床墊、迷你吧贈品、房內夾萬

Suite Superior

  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張標準雙人梳化床及 2 張標準雙人床 / 1 張標準雙人梳化床及 1 張特大雙人床

載入所有Suite Superior的相片

1 間睡房、記憶棉床墊、迷你吧贈品、房內夾萬

Suite Superior

  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床及 1 張標準雙人梳化床 / 1 張標準雙人梳化床及 1 張特大雙人床

載入所有Suite Superior的相片

1 間睡房、記憶棉床墊、迷你吧贈品、房內夾萬

Suite Superior

  • 最多可入住 1 人
  • 1 張標準雙人梳化床及 2 張標準雙人床 / 1 張標準雙人梳化床及 1 張特大雙人床

載入所有Suite Superior的相片

1 間睡房、記憶棉床墊、迷你吧贈品、房內夾萬

Suite Superior

  • 可容納 2 人 (按實質預訂人數入住)
  • 2 張標準雙人床及 1 張標準雙人梳化床 / 1 張標準雙人梳化床及 1 張特大雙人床
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登入查看合資格的折扣及禮遇，更多歷險旅程，更多豐富獎賞！
登入免費註冊

關於鄰近區域

地圖
Vialidad Paseo Mujeres, Manzana 1, Lote 10 Sm. 3, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77400

附近景點

  • Playa Mujeres 高爾夫俱樂部 - 19 分鐘路程 - 1.7 公里
  • 女人海灘 - 9 分鐘車程 - 2.8 公里
  • 穆赫雷斯島海運碼頭 - 54 分鐘車程 - 12.6 公里
  • 北灘 - 55 分鐘車程 - 13.3 公里
  • 海豚發現館 - 58 分鐘車程 - 16.1 公里

交通資料

  • 坎昆國際機場 (CUN)：44 分鐘車程

餐廳

  • ‪Isla Blanca - ‬9 分鐘路程
  • ‪Flavors - ‬5 分鐘車程
  • ‪Mar - ‬5 分鐘車程
  • ‪Xtra Time - ‬11 分鐘路程
  • ‪World Café - ‬19 分鐘路程

住宿資料

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇

位於女人海灘附近的豪華全包住宿
哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇鄰近北灘及Garrafon 自然礁石公園，並有免費自助早餐、鄰近高爾夫球場和水上樂園免費入場等設施服務。此住宿提供白沙灘、海灘小屋和2 間海灘酒吧，如果你喜歡海，這裡絕對不會讓你失望。想要放鬆一下的話，推薦您到附設的 Spa 做個身體療程、面部療程或水療。千萬別忘了到住宿附設的 8 間餐廳享受美食。健身俱樂部提供健身班和彼拉提斯班，還有排球和射箭等活動可以體驗。住宿提供房內免費 Wi-Fi，讓旅客隨時掌握世界大小事，此外亦有2 間池畔酒吧和池中酒吧等設施服務。
此住宿的設施服務還有：
  • 3 個室外泳池和兒童泳池，有小屋、躺椅和泳池傘
  • 免費自助泊車
  • 8 個室外網球場、附設免費海灘俱樂部、托兒服務 (收費)
  • 沙灘巾、遊戲、舞廳
客房特色
全部 180 間客房都有室內私人熱水浴缸、24 小時客房送餐服務等舒適享受，以及枕頭選擇和空調等貼心設施服務。
其他客房設施服務包括：
  • 小童拖鞋、托兒服務和免費嬰兒床
  • 浴室有按摩浴缸和雨淋花灑
  • 55 吋智能電視，提供數碼頻道
  • 陽台或庭院連傢俬、衣櫃或壁櫥和獨立起居區

全包住宿詳情

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

食品及飲品

包所有單點菜餚及小食
房內迷你吧 (包所有飲品)

語言

英語、西班牙語

類似住宿

海灘、白沙、躺椅、太陽傘

哥斯達穆赫雷斯全包式格蘭帕拉迪姆精選度假村

  • 泳池
  • 包早餐
  • 全包
  • SPA
8.4 分 (滿分為 10 分)，很好，1,001 則評價 篇評價
現售 HK$3,282
合共 HK$4,029
連稅及其他費用
8 月 18 日 - 8 月 19 日
哥斯達穆赫雷斯全包式格蘭帕拉迪姆精選度假村

住宿設施服務

網絡

  • 所有客房提供：免費 Wi-Fi
  • 部分公共區域提供：免費 Wi-Fi

泊車及交通

  • 店內設有免費自助車位
  • 店內設有輪椅可達車位

餐飲

  • 免費自助早餐供應時段：每日 7:00 至 11:00
  • 1 間池中酒吧
  • 1 間咖啡店/咖啡室
  • 2 間池畔酒吧
  • 2 間海灘酒吧
  • 4 間酒吧/酒廊
  • 8 間餐廳
  • 小食店/熟食店

休閒活動

  • 3 個室外泳池
  • 8 個室外網球場
  • 水上運動器材
  • 全方位 SPA
  • 免費水上樂園
  • 免費兒童俱樂部
  • 免費海灘俱樂部
  • 沙灘排球
  • 兒童池
  • 彼拉提斯班
  • 室外泳池 (旅客可進出)
  • 英式/美式桌球枱
  • 音樂會/現場表演
  • 射箭
  • 書籍
  • 桑拿
  • 健身俱樂部
  • 健身班
  • 晚間娛樂節目
  • 瑜伽班
  • 遊樂場
  • 遊戲
  • 電子遊戲/遊戲室
  • 網球班
  • 鄰近 18 洞高爾夫球場
  • 購物

親子設施

  • 3 個室外泳池
  • 小食店/熟食店
  • 水上樂園免費入場
  • 免費兒童俱樂部
  • 免費專人指導兒童活動
  • 免費嬰兒床
  • 沙灘玩具
  • 兒童池
  • 兒童玩具
  • 兒童遊戲
  • 房內托兒服務
  • 房內獨立飯廳
  • 洗衣設施
  • 救生員當值服務
  • 遊樂場
  • 隔音房
  • 電子遊戲/遊戲室
  • 彈床
  • 嬰兒車
  • 嬰兒玩具

便利服務

  • 24 小時接待處
  • 自動櫃員機
  • 行李寄存
  • 洗衣設施
  • 接待處提供夾萬
  • 髮廊
  • 禮品店/書報攤

旅客服務

  • 多語服務人員
  • 行李搬運服務
  • 更換床單 (按要求提供)
  • 客房清潔服務 (每日提供)
  • 按要求更換毛巾
  • 旅行團和門票諮詢服務
  • 乾洗/洗衣服務
  • 婚禮服務
  • 開床服務
  • 禮賓服務

商務服務

  • 12 間會議室
  • 商務中心
  • 會議中心 (10,710 平方尺)

戶外設施

  • 位處海灘
  • 沙灘巾
  • 沙灘太陽傘
  • 沙灘椅
  • 泳池小屋 (收費)
  • 泳池太陽傘
  • 泳池躺椅
  • 花園
  • 海灘帳篷屋 (收費)
  • 露台

全方位 SPA

  • 5 個療程室
  • 水療
  • 身體磨砂
  • 芳香療法
  • 阿育吠陀療法
  • 美甲/護足
  • 美容療程
  • 桑拿
  • 泰式按摩
  • 浴缸
  • 排毒裹敷療程
  • 深層組織按摩
  • 瑞典式按摩
  • 腳底按摩
  • 運動按摩
  • 蒸氣室
  • 熱石按摩
  • 雙人療程室
  • 體膜護理
  • SPA 每日開放

無障礙設施

  • 如需特定無障礙設施，請參閱預訂確認內的資料與住宿聯絡。
  • 入口通道光線充足
  • 升降機
  • 可視火警鐘
  • 馬桶扶手
  • 無障礙浴缸
  • 輪椅可達公廁
  • 輪椅可達升降機通道
  • 輪椅可達酒廊
  • 輪椅可達停車場
  • 輪椅可達商務中心
  • 輪椅可達登記櫃台
  • 輪椅可達餐廳
  • 輪椅可達禮賓櫃台
  • 輪椅通道 (可能有限制)

其他設施

  • 2 棟建築
  • 3 層樓層
  • 地中海建築
  • 建於 2018 年
  • 宴會廳
  • 接待廳
  • 救生員
  • 禁煙住宿
  • 舞會廳

客房設施服務

睡房

  • 免費嬰兒床
  • 枕頭選擇
  • 記憶棉床褥
  • 提供床單
  • 遮光布簾

浴室

  • 毛巾
  • 牙膏牙刷 (按要求提供)
  • 名牌梳洗用品
  • 私人浴室
  • 兒童拖鞋
  • 兒童浴袍
  • 拖鞋
  • 肥皂
  • 雨淋花灑
  • 按摩浴缸
  • 洗頭水
  • 風筒
  • 浴袍
  • 廁紙
  • 獨立浴缸及淋浴間

娛樂

  • 55 吋附數碼頻道的智能電視

餐飲

  • 24 小時客房送餐服務
  • 免費迷你吧
  • 免費樽裝水
  • 咖啡機/沖茶器
  • 特濃咖啡機
  • 電熱水煲
  • 獨立用餐區
  • 餐廳餐飲指南

其他設施

  • 夾萬
  • 空調 (恆溫)
  • 書桌
  • 紗窗
  • 隔音房
  • 電話
  • 熨斗/熨衫板
  • 獨立客廳

政策

入住

入住時段開始時間：15:00；入住時段結束時間：0:00
延遲入住服務按供應情況提供

退房

於 12:00 前退房

特別入住指示

住宿前台職員將親自迎接旅客到埗

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物或輔助動物

小童與加床

歡迎兒童入住
恕不提供摺床/加床
免費按要求提供嬰兒床

此住宿接受以下付款方式

重要資訊

注意事項

如有額外房客入住，住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件，以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求，須視乎住客登記入住時的供應狀況，住宿亦可能會加收費用。
住宿接受信用卡及扣帳卡等付款方式；不接受現金。
不保證可提供無噪音客房。
住宿內的保安設備包括煙霧探測器及保安系統
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮，建議你在抵達前聯絡住宿，確認對方是否能為你安排合適的客房。

其他須知

高爾夫球、按摩服務及SPA 療程必須提早預訂；若要預訂，請於抵達前按預訂確認上的聯絡資料聯絡此住宿
此住宿謝絕寵物或輔助動物
18 歲以下住客禁止使用 SPA

住宿又稱為

Family Selection Grand Palladium All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium All Inclusive

常見問題

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇是否設有泳池？

是，此住宿設有3 個室外泳池及兒童泳池。

入住哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇需要多少錢？

截至 2025 年 7 月 22 日，2 位成人於 2025 年 8 月 19 日入住哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇 1 晚的價格低至 HK$5,252.8，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇是否寵物友善住宿？

否，此住宿恕不接待寵物。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇的泊車位收費多少？

此住宿提供免費自助泊車服務。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：0:00。延遲入住服務限時提供。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇的退房時間是？

退房時間為 12:00。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇是否提供全包式禮遇？

是，此為全包式住宿。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇位於哪裡？

此海濱住宿位於穆赫雷斯海岸，鄰近高爾夫球場，距離女人海灘只有幾步之遙，而且距離Garrafon 自然礁石公園和Ultramar 渡輪 Puerto Juárez不到 15 公里。北灘和坎昆港碼頭購物中心亦位於 15 公里內。

Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive的評價

評價

8.4

很好

10 分評分，優異；95 則評價中有 54 則
8 分評分，不錯；95 則評價中有 21 則
6 分評分，一般；95 則評價中有 7 則
4 分評分，欠佳；95 則評價中有 8 則
2 分評分，很差；95 則評價中有 5 則

8.6/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 

服务员好热情有礼貌，主题餐馆吃品好，就是我住的房间多故障，还有我建议电视收费系统需要使用密码，我孩子按了几次收费。
於 2019 年 8 月住了 4 晚

8/10 

Beautiful resort, excellent service everywhere you go. Very clean and safe. Food options at the pool were just okay. Reservations at restaurants need to be made at check in or else you may not land a seat. Important to note: this resort is large and in order to get around, you will need to take golf carts. Walking is not impossible but with the heat and little kids, golf carts were the way to get around. Sometimes they come quick and sometimes there is a bit of a wait. Wish we were given a map at check in so we know where everything is at. We got by with asking a lot of questions and knowing general areas of where we wanted to go. The butler service was great. They are fast; attentive and really try their best to meet your needs. No request is too odd! Javier the resort manager met us and ensured our needs were taken care of. Great service! Overall would recommend this resort.
於 2025 年 7 月住了 4 晚

10/10 

We had a lovely time at this resort! Before arrival, I had sent an email the FS butler team regarding wishlist and had done research on FB groups on this. Upon arrival, they did not disappoint. We were welcome into our room with lovely gifts for our kids, fruits and desserts on the table. Also, the provided many amenities for our kids that's tailored for kids. Both the Kids Club were great! Being able to drop the kids off at the main Kids Club was great. They had a great time. The FS Kids Club was also wonderful giving us the option to drop them off during the evening so we can go to one of the restaurant in TRS. The staff at both Kids Club were terrific! They kept the kids engaged and led each activities so well. Cheers to the Kids Club staff at both the FS and main Kids Club. The butler team was amazing too. Their service was wonderful and all the requests we had were done for us. The only thing we didn't get every night was the turndown service. It didn't bother me but I did request for it on two different nights and we didn't get it nightly. All dinner reservations were made by the butler team and they would suggest how best to fit all the restaurant we want to try during our stay. A la carte restaurants were all wonderful! Their food quality and service was great. The buffets in general was acceptable. Food quality not as good compared to the a la carte restaurant. It wasn't bad but I expected better food quality and choices.
於 2025 年 6 月住了 6 晚

10/10 

於 2025 年 6 月住了 1 晚

10/10 

Frida and Emanuel our Butler were amazing. The last night we were there they set up a bubble bath for my kids. The Nest restaurant was our favorite! They cook food right in front of you. The beach is a little far out especially for guests not staying on the Family side. The carts can be a little more frequent and should have a bell specially for night. The boat could also run a little more frequent.
於 2025 年 6 月住了 4 晚

8/10 

於 2025 年 5 月住了 5 晚

8/10 

The staff was nice anywhere we went: pool, restaurants, shoppes. Check in/out was pretty quick with no issues. We stayed at the family selection section. Rooms were decent. Not fancy but had all the necessities. These rooms came with a personal butler but honestly the butler was not useful. We’ve asked for a few things such as extra blanket and extra supplies for coffee they were not provided. The resort is beautiful but everything is spread out too far. It’s either you have to walk a mile to get to a coffee shop or restaurants or have to wait for a transport cart. During morning and dinner time, wait time can be 10-15 minutes., so by that time it’s quicker to walk. The pools were clean and nice. The beach area was nice and clean.
於 2025 年 5 月住了 5 晚

10/10 

Great place for families, perfect for family reunions.
於 2025 年 5 月住了 7 晚

10/10 

The staff are friendly and the grounds are beautiful. There are food and drink options for everyone! I would recommend Family Selection as they go above and beyond to make vacation amazing for the kids. Special shout out to Victor (our Butler) and Ricardo at the Es Niu bar.
於 2025 年 5 月住了 7 晚

10/10 

Excellent
於 2025 年 5 月住了 1 晚

10/10 

Everything
於 2025 年 5 月住了 7 晚

10/10 

Great looking resort with excellent staff
於 2025 年 4 月住了 4 晚

8/10 

於 2025 年 4 月住了 7 晚

8/10 

於 2025 年 4 月住了 6 晚

10/10 

Stayed in Family Selection which allowed my wife and I to go to TRS restaurants. All of the food everywhere was good except for El Gaucho. El Dorado was much better. La Boheme and Sumptori were excellent.
於 2025 年 3 月住了 7 晚

10/10 

於 2025 年 3 月住了 4 晚

2/10 

I am Expedia gold member, this means I should receive special treatment and upgrades, our room was not prepared for my kids, there was nothing special for them, the bedsheets were dirty, the housekeeping kept forgetting to restock our fridge or put enough towels, and in reality they would only tidy up the room, no cleaning or changing sheets. The main and second buffet food was so boring and lacked variety, the nest buffet was a joke, the tables were shaky and once we ordered at nest and waited 45 minutes for the smallest portion possible. At portofino, they put burnt pasta in front of me with no shame. At the coffee shop they kept ignoring us until I asked them to take our order and all order was wrong. I once ordered room service, nothing crazy, just meat empanadas and cheese cake and I got food poisoning. Lucky my kids fell sleep waiting for their food and didn’t eat it. There is not one bartender here that knows how to make a drink, all drinks were tasteless, I would ask for mojito and they would give me margarita, asked for coco loco, they didn’t bother to make it, asked for straw for my toddler they wouldn’t provide. T The bar waiters around pool would rarely approach you to take your order, at the beach there was one lady that asked 3 people for drink and left the rest, and for the rest of the time stood there chitchatting with life guards. All the staff, except you to tip, its like you owe them for every small thing they do, they don’t respect you as a guest.

8/10 

The property is beautiful, modern and gigantic, if you’re up for some exercise, then walk around otherwise take the trolly or boat is a must as everything is spaced out and takes around 20 minutes to get to. Poseidon is a cute spot for lunch/dinner. The beaches are beautiful, clean and clear blue water, The resort’s best feature would be the family selection side where it’s really kid/family friendly and offers butler service. Taking 1 star off as food was mediocre. All the restaurants are beautifully designed with a wide selection of foods however they all tasted just ok lots of room for improvement there.
於 2024 年 11 月住了 6 晚

10/10 

Beautiful resort. We travel at least once every quarter and this was one of our favourite experiences, especially for an all inclusive. The upgraded room was fantastic and the butler did a great job of reserving dining and informing us of events. Hydrotherapy at the spa was a bit pricey for an 1.5 hours but it was beautiful and something we’d consider again. We loved the loft suite and the beautiful views of the ocean. The only improvement would be the cleanliness of the bathrooms and a slight inconsistency in meal preparation whenever we ordered room service - ingredients condiments and even portion sizes were different each time. It isn’t something that would stop us from returning though, we’re looking forward to our next visit! PS We recommend tennis lessons at the Rafa nadal centre - they were super fun and kept us active throughout the trip.
於 2024 年 11 月住了 6 晚

6/10 

The accommodations were less than ideal. Resort credit was not included like we had been informed. Buffet was all that was available, food just ok, all restaurants were booked except the La Adelita (food was ok, service was poor). Overall average experience, nothing exceptional. We stayed in the family selection which was advertised to have lots of benefits and perks, we received zero!
於 2024 年 12 月住了 4 晚

4/10 

Not sure why they dont close out a floor at a time to do renovation. During our whole trip they were painting walls, and doing renovations. Whole floor smelled like paint. We booked in 4 different groups everyone had a different experience. We were in building 11 of the family select while our friends was at 12. Building 12 did not have any renovation also their accomodation was much better. As soon as they arrived they were given fancy vodka and champagne with cookies, treats and a variety of bags/beach bags and toys for the kids. When we checked in we received no beach toys for our kids, no treats, just 2 empty bags and one was clearly used as it was completly stained. Overall not too happy with our stay at this resort, we stayed at their sister company in Maya and had a much better experience.
於 2024 年 12 月住了 6 晚

6/10 

Very disappointed! The place is huge and you have to take a shuttle to get anywhere. Drinks tasted strange and the only restaurant out of the many on property we tried was Sumptuori we really enjoyed. Food and service were impeccable. The food on the buffets were typically cold and bland. Some of the staff were very friendly and some were quite indifferent. I was annoyed by the check in process when we first arrived. We were taken to a VIP lobby where only one person was working with a large family. Exhausted and hungry, it was about 45 minutes before we got to our room that had water all over the floor from a/c condensation. It felt as though the room was never cool enough to sleep comfortably because of the intense humidity and the bedding felt a bit rough. We were told we had a butler, but seemed as though all they did was make dinner reservations, which was already arranged by the wedding we were attending there. I paid more for an ocean view room and it was actually a partial view and not worth the extra money. I forgot saline solution for my contacts and a 2 ounce bottle from the gift shop was $22! Ouch!
於 2024 年 11 月住了 3 晚

8/10 

Overall, we had a great experience. The resort is a little more rundown than it was when we were here in the past. We also arrived to dirty bedsheets, which we were not thrilled about. The à la carte restaurants were delicious, but the rest of the food options were meh. The service and drinks were hit or miss which was not our experience in the past. Victoria at the nest restaurant was the most amazing staff we’ve ever come across. She was warm and welcoming, and we understand why she’s the supervisor.
於 2024 年 11 月住了 7 晚

10/10 

Great property enjoyed our stay. Kids loved the tennis program.
於 2024 年 7 月住了 9 晚

6/10 

Not clean room
於 2024 年 10 月住了 1 晚