Los restaurantes son insuficientes para la cena, solo es 1 en el hotel, un buffet que decian que abrian todos los dias y solo lo abrieron 2 dias de la semana y otro muy bueno pero que esta afuera del hotel y tienes que salir y caminar para poder llegar, y para la comida tampoco tienen buffet todos los dias, solo 2 a la semana y eso tampoco te lo dicen, otra cosa que me paso es que el personal trasculco el refrigerador de mi habitacion haber que tenia en los cajones. Muy mal y los horarios de los bares son inconprencibles, dejan de servir a las 6 en la alberca y en el otro a las 11, pagas por un servicio a medias, porque tampoco quieren llevarte cerveza al cuarto despues de las 12 que por reglas del municipio. No volvería
Isaac
2025 年 7 月入住 6 晚
10/10 超赞
jack
2025 年 7 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Lilimet is the nicest best server I have ever met!
jack
2025 年 7 月入住 7 晚
10/10 超赞
Sara
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was perfect
Sara
2025 年 6 月入住 4 晚
10/10 超赞
WING TAK
2025 年 7 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Have a lot of activities for kids
WING TAK
2025 年 6 月入住 6 晚
10/10 超赞
Zakariah
与家人出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very knowledgeable and super helpful with all activities and any info we needed our full trip, I couldn’t find one complaint if I wanted to!!
Zakariah
2025 年 7 月入住 4 晚
10/10 超赞
Vicente
2025 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
We enjoyed our stay, resort was clean and rooms were very nice.
Vicente
2025 年 6 月入住 6 晚
10/10 超赞
Omar
2025 年 7 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Very good
Omar
2025 年 7 月入住 2 晚
10/10 超赞
Julio
与家人出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had my daughters birthday party here and the event planners where the best thank you.
Julio
2025 年 6 月入住 4 晚
10/10 超赞
FRITZ
2025 年 7 月 21 日
满意:住宿条件和设施,服务设施
It was fantastic
FRITZ
2025 年 7 月入住 4 晚
10/10 超赞
George
2025 年 7 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Nice
George
2025 年 7 月入住 4 晚
6/10 一般
Amani
与家人出行
2025 年 7 月 20 日
满意:员工和服务,清洁度
Exceptional property. However, it lacks amenities needed to enjoy more than two days at the resort. Also has limited dining options and activities. All amenities close at 10pm so literally becomes a ghost town at that point. Otherwise, great location, clean rooms and property overall, and no bugs of any kind seen across my entire stay! I’d do it again but for a shorter stay, 3 days max!
Amani
2025 年 7 月入住 5 晚
10/10 超赞
Souhail
与家人出行
2025 年 7 月 20 日
满意:服务设施
Nice property
Souhail
2025 年 7 月入住 6 晚
8/10 还可以
Jennifer
2025 年 7 月 18 日
满意:员工和服务,清洁度
The resort was very nice and clean. The rooms are dated. The bathroom could definitely use an upgrade. But the staff were very friendly. The kids had a great time at the kids club.
Jennifer
2025 年 7 月入住 7 晚
4/10 很差
Maricela,Lumberton
与家人出行
2025 年 7 月 17 日
满意:清洁度
不满意:服务设施,员工和服务
Let me start out by saying I don’t only post negative reviews. I post positive ones just as equally. With that said, we did not love this resort. The food choices on the buffets were lacking in comparison to other all inclusive resorts we’ve stayed at in the past couple years. The service at the non-buffets were extremely poor when it comes to refills, smiles and speed of service. The food was much better at those, yet my family walked out after waiting 45 minutes for a dessert that never arrived in an almost empty restaurant. The amenities closed so early that my grown teen boys were upset that there was nothing to do after 7pm. The rec room with pool tables, outdoor shuffleboard items, etc were all closed by 7pm daily. The shows got booked up early so we never even got to see one & the dinner reservations also booked up early so we only scored ONE the entire week we were there. And that’s only bc it was the 4th of July so the hotel hosted a large outdoor buffet, leaving us the opportunity to get a reservation at Hacienda Sisal. Now, when it comes to Hacienda Sisal, everything was 150%. The service, the food, the smiles on the servers faces. It was amazing. But every other place on the property seemed annoyed to serve us. And this is coming from a Mexican American who speaks fluent Spanish. So it has nothing to do with not understanding, etc. I think there is a ton of room for improvement and do not plan on ever returning.
Maricela
2025 年 6 月入住 5 晚
8/10 还可以
Tyler
与家人出行
2025 年 7 月 16 日
满意:服务设施,清洁度
Property was ok. Quality of the building was nothing special.
Tyler
2025 年 7 月入住 5 晚
4/10 很差
pedro
与家人出行
2025 年 7 月 15 日
There is soo much hidden fees in this resort.
pedro
2025 年 7 月入住 8 晚
8/10 还可以
Shauna Lynn
2025 年 7 月 15 日
满意:清洁度、服务设施、住宿条件和设施
The Royal Sands was a beautiful clean resort. The grounds were well maintained and the rooms were spacious and very clean. Staff was very friendly but I feel like the check in process wasn’t the best. We were not given good directions on how to find our room( another employee noticed we seemed lost and assisted us to our room) , wasn’t told how the resort worked- not everyone is all inclusive and not everything in included in the all inclusive package( the coffee shop). The restaurant/ food selection wasn’t the best. I’ve been to many other all inclusive resorts and this one lacked in the food area. Because of this , the Royal Sands will not be on the top of my list of resorts to visit again.
Shauna Lynn
2025 年 7 月入住 4 晚
6/10 一般
Sung Soo
与家人及幼儿出行
2025 年 7 月 15 日
La habitacion es lo que mas me gusto, muy amplia con balcon vista al mar. Lo que no me gusto fue el restaurant, sirven lo mismo todos los dias.
Sung Soo
2025 年 7 月入住 3 晚
6/10 一般
Jadalee Maya
与家人及幼儿出行, 与家人出行
2025 年 7 月 15 日
满意:住宿条件和设施,清洁度
I really loved the property, its was always clean & smelled great, the down fall was no night life for adults. Everything closes by 11pm.