坎昆綠洲金字塔全包度假村是否設有泳池？

是，此住宿設有室外泳池。泳池 08:00–20:00 開放。

入住坎昆綠洲金字塔全包度假村需要多少錢？

截至 2026 年 2 月 28 日，2 位成人於 2026 年 3 月 1 日入住坎昆綠洲金字塔全包度假村 1 晚的價格低至 2987.08，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

坎昆綠洲金字塔全包度假村是否寵物友善住宿？

否，此住宿恕不接待寵物。

坎昆綠洲金字塔全包度假村的泊車位收費多少？

此住宿提供免費自助泊車服務。

坎昆綠洲金字塔全包度假村的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：00:00。延遲入住服務限時提供。

坎昆綠洲金字塔全包度假村的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，並酌量收費 (視乎客房供應情況而定)。

坎昆綠洲金字塔全包度假村是否提供全包式禮遇？

是，此為全包式住宿。所有餐飲食品費用已包 (設有若干限制)，活動包括足球、網球、排球等。

坎昆綠洲金字塔全包度假村位於哪裡？

此住宿位於酒店區的海灘，距離綠洲體育場和伊貝羅斯塔坎昆高爾夫球場不到 10 分鐘腳程。海豚海灘和拉伊斯拉購物中心均位於 5 公里內。

坎昆綠洲金字塔全包度假村坎昆區

Q: 坎昆綠洲金字塔全包度假村是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: 坎昆綠洲金字塔全包度假村的泊車位收費多少？

此住宿提供免費自助泊車服務。

關於鄰近區域

坎昆綠洲金字塔全包度假村位於坎昆的酒店區一帶，既鄰近機場，又位處海灘。愛好購物的你，一定要到訪拉伊斯拉購物中心及坎昆港碼頭購物中心！如果想盡賞此區的自然風光，還可以探索海豚海灘及女人島、蓬塔坎昆和蓬塔尼祖國家公園西海岸。與小朋友同行？不妨到索奇米爾科一遊，亦可到綠洲體育場觀賞表演或體育賽事。何不把握機會，探索此區的浮潛等水上歷險？瀏覽我們的坎昆旅遊指南

8/10 不錯

Guo

2025 年 8 月 19 日

讚好：職員與服務和設施服務

不错的酒店

於 2025 年 8 月住了 3 晚

4/10 欠佳

Weixing (Port Charlotte)

家人同遊

2025 年 7 月 29 日

不滿：整潔度、職員與服務和住宿狀況

Bad room service

於 2025 年 7 月住了 3 晚

4/10 欠佳

Sean

2026 年 2 月 27 日

Most things here were just average at best. It’s a huge resort with a couple of large pool areas but hardly any loungers. All part for them to upsell cabanas and “beach clubs” we did this a couple of days but not with the extra charges for an all inclusive resort. Biggest disappointment - everywhere is under staffed. Every bar is a long wait during the day, swim up bars and beach club bars were almost always 10-15mins. Very few servers to bring drinks or to serve at the bars, unless you’ve paid for the extras at the beach clubs. Restaurant reservation weren’t the easiest to make happen but the food was generally good, but never fantastic. Overall, I’ll stick to RIUs for a better all inclusive experience in the future.

於 2026 年 2 月住了 6 晚

2/10 很差

Jorge Alexander

多人同遊

2026 年 2 月 27 日

不滿：整潔度、設施服務和住宿狀況

What appears to be a vibrant, all-inclusive getaway at Pyramid at Grand Oasis quickly becomes one of the most disappointing resort experiences I’ve had. The promised quality service and variety of dining options are mostly a façade. Traveling with a group, we were told the resort was “extremely busy,” which became the excuse for every issue that followed. In five nights, we only ate together twice (both after 9 p.m.) and every restaurant brought new frustration. Sakura served bland, unbalanced sushi, and Bahia Steak House was the worst of all: tough steaks, unappealing appetizers, and a kitchen unable to cook a simple medium-rare correctly. Tatish Buffet felt unsafe, with gray, lukewarm food sitting out for hours and long wait times. Hosts regularly made being seated feel like a problem, even bringing one person in our group to tears with their harsh tone. Only Le Buffet and The White Box offered consistently edible food. Drinks were just as disappointing. Most bartenders seemed inexperienced, cocktails tasted cheap and watered-down, and quality varied wildly. The only reliable bar was Sian Khan. While the pools and beach look appealing, the rooms were outdated, uncomfortable, and had bug problems. To make matters worse, nearly everything closed by 11 p.m., and many advertised amenities, like karaoke, were exaggerated or nonexistent. Overall, I cannot recommend this resort to anyone.

於 2026 年 2 月住了 5 晚

6/10 一般

Shelly

伴侶同遊

2026 年 2 月 25 日

不滿：整潔度

Call tax a tip, because that’s what it is. You never know how much anything really is as far as tours and stuff. Book them ahead of time to save money. Also, the check out process can be long. You have to wait in the same line as the check-in people. Bar tenders were awesome, food was just okay, and rooms are not the cleanest. Floors are kinda dusty and dirty and we did sets a clock roach in our room at night. Bed was okay.

於 2026 年 2 月住了 4 晚

6/10 一般

Amy Jo

多人同遊

2026 年 2 月 25 日

讚好：整潔度和住宿狀況

Housekeeping was great. Drinks and food sub par. A couple of restaurants tried to upcharge on drinks even though our concierge had informed us prior that was not to be the case. We spent the week in a bit of confusion as to what was available with our all-inclusive pkg. Very few umbrellas for pool lounging.

於 2026 年 2 月住了 7 晚

8/10 不錯

Lance Myron King Melitta

伴侶同遊

2026 年 2 月 25 日

讚好：整潔度、設施服務和住宿狀況

Great stay good food

於 2026 年 2 月住了 5 晚

4/10 欠佳

Alice Marie

2026 年 2 月 24 日

Food was mediocre, we were hit with addition fees upon checking in for what the call hotel resort fees of over $200, this is only in the Mexican state of Quintana Roo, taxis are outrageous expensive compared to Puerto Vallarta. adult pool area is right next to the party area and the music was unbelievably loud. If you happened to miss a reservation for dinner they will charge you, staff at restaurants and pool was the only saving grace as they were super nice and helpful, not so much the staff in the check in areas. Room was ok, some issues with water pressure a few times but we managed. We will NOT be going to Cancun area again as there is are hidden cost in everything

於 2026 年 2 月住了 21 晚

10/10 優異

Eldar

2026 年 2 月 24 日

讚好：整潔度、設施服務和住宿狀況

Good

於 2026 年 2 月住了 6 晚

2/10 很差

Laura

伴侶同遊

2026 年 2 月 24 日

不滿：整潔度、設施服務和住宿狀況

Room was out of date. Tall tub difficult to get into to shower. The second shower was the same but tiles missing all grout and shower didnt work well, pulled spiut tab and it would fall out. When scheduling booking couldnt add 2nd person but when emailed they gave me a quote i would pay at the hotel for adding. Once arroved thwy told me pricing had gone up and was more expensive and would not honor their pricing. The food was mediocre and drinks were all basic. They didnt have creams or liquored flavors that are more in style for flavouraed drinks. The margaritas and pina coladas were basic ad missing flavor. And only 1 option of beers. Struggled getting into getting food at restaurants and drinks. The outdoor food bars had food sitting out in sun for hours and most food spoiling witing for someone new to get sick. Not enough chairs in the beach onces they did have were mostly all in plain sun and missing umbrellas... but you could pay for them and they could offer some with umbrellas. Dont make same mistake as i did and spend a few more dollars and go to a better quality hotel.

於 2026 年 2 月住了 5 晚

6/10 一般

Charline

2026 年 2 月 23 日

於 2026 年 2 月住了 3 晚

2/10 很差

Stacey

伴侶同遊

2026 年 2 月 23 日

不滿：整潔度和設施服務

We booked an ocean front room, when we arrived the front desk told us the resort was sold out, the room wasn't available. We would be put in a standard room. No upgrades were available for the whole week. They were quite rude about it and told me to deal directly with Expedia about a refund for the downgrade in room. I had a manger get involved, still unable to provide me with any type of upgrade for our room for the whole trip. We had the pearl bracelet that got us better food options, however the resort was booked and reservations for dinner each night was booked. After complaining about the service, I managed to get dinner reservations made for each night, I didn't choose, they gave me what they could. The a la carte breakfast looked nice, however upon arrival we were told it was a 45 min wait for a table. Each morning was the same. We showed up late for our reservation at the Italian restaurant. our mistake, we thought the reservation was for 9, it was for 7 They refused to seat us without our confirmation slip. The manager of the restaurant actually walked all the way to our building to get the confirmation paper from our concierge, walked it back to prove us wrong, then told us we could go to the buffet. The restaurant was not full, it closed at 10, he would seat us if we could prove our reservation was for 9 but would not seat us because it was at 7. The customer service was no bueno! 2/10. The beach was perfect, bali beds had excellent service 9/10 Food 5/10 Room 3/10

於 2026 年 2 月住了 4 晚

8/10 不錯

Sefika

2026 年 2 月 23 日

讚好：整潔度、設施服務和住宿狀況

“The hotel lacks sufficient lounge space, and many guests reserve seats very early in the morning, which creates inconvenience. Additionally, there are not enough restaurant reservations available. Aside from these issues, everything else was fine.”

於 2026 年 2 月住了 4 晚

8/10 不錯

Jillian

多人同遊

2026 年 2 月 22 日

讚好：整潔度、設施服務和住宿狀況

The amenities were excellent, and the rooms were cleaned daily. Sometimes we had to request new toiletries/water after the room was cleaned. This level (pyramid) gets you more access than some other rooms at the same resort, which was great! We had more dining options.

於 2026 年 2 月住了 5 晚

8/10 不錯

Sandy

親子同遊

2026 年 2 月 21 日

讚好：設施服務

La comida de Le Bufet

於 2026 年 2 月住了 5 晚

2/10 很差

Maria Adriana

家人同遊

2026 年 2 月 21 日

讚好：整潔度

The room , how we buy our packages in advance and pay estar for rooms to be in ocean view and king size beds and when we get their they don’t tell us nothing until they take us to our room and nothing what I paid for in advance , last time I’m staying in this hotel

於 2026 年 2 月住了 6 晚

10/10 優異

Olusegun

多人同遊

2026 年 2 月 20 日

讚好：整潔度、設施服務和住宿狀況

Clean room, great staff

於 2025 年 10 月住了 3 晚

4/10 欠佳

elisabetta (new york)

親子同遊

2026 年 2 月 20 日

讚好：整潔度

不滿：設施服務和住宿狀況

Pro: great location and beach, awesome personnel, hard workers, always available and with a smile on their faces. Cons: Very hard to find a chair available on the beach or near the pools. You have to wake up at 6am and run to occupy what you can find available...and you need to be lucky. There are no umbrellas on the beach, no umbrellas near pools. Looong lines at the buffet locations at every hour and we were not able to make any dinner reservation at any restaurant, at our arrival everything was booked for weeks already... ...Finally, we woke up at 4am one day with water all over our room floor , coming from the hallway putside the room, noone know why, noone offer a refund nor a reimburse of our soaked wet stuff.

於 2026 年 2 月住了 4 晚

2/10 很差

Leard

2026 年 2 月 19 日

I am extremely disappointed with my experience at The Pyramid by Oasis. When we arrived, we were informed that our original room was no longer available because the hotel had overbooked. Instead of honoring our reservation, they switched us to a different room without any real explanation or proper accommodation. What made the situation worse was the attitude of the staff. They were rude, unhelpful, and showed no concern for the inconvenience they caused. There was no apology, no effort to make things right, and no customer service whatsoever. After traveling and expecting a smooth check-in, this was the last thing we needed. Overbooking is a management issue, not the guest’s fault. The way it was handled was completely unprofessional. I would not recommend staying here if

於 2026 年 2 月住了 3 晚

2/10 很差

Eli

伴侶同遊

2026 年 2 月 19 日

不滿：設施服務和住宿狀況

No me respetaron la habitación que había pagado y ni siquiera pudieron darme solución, solamente diciendo que no había habitaciones disponibles y que me darían una estándar y si no quería me fuera a otro hotel 😑🙄 osea que querían que les regalara mi dinero y que la aplicación o agencia con la que reserve ya luego me resolviera el problema, pésimo servicio. A la llegada te invitan a un desayuno al día siguiente y te roban casi 4 horas de tu tiempo para la venta de membresía (socio de oasis) de millones de pesos, y si no la compras se molestan y desaparecen, se van al baño y nunca regresan, agregando que un día por la mañana se fue la luz, un desorden.

於 2026 年 2 月住了 4 晚

6/10 一般

ELIZABETH (Milwaukee)

伴侶同遊

2026 年 2 月 18 日

讚好：整潔度、設施服務和住宿狀況

Our room only had 2 double beds. My fiancé and I prefer to sleep in 1 bed and double beds are not big enough. I requested a king size months ago and received a reply they would accommodate but they didn’t and said they had none available. Our shower drain wouldn’t drain they sent someone twice to plunge but it didn’t work so had to shower with it in low pressure so the water could drain. Couldn’t get dinner reservations at all our first night and the second night was able to lock in 3 dates of our 6 night stay with what was available. Buffet was small and repetitive and saw cross contamination of food also just other foods mixed with foods. No blenders at any bar except one so no frozen drinks in the hot weather. Some of the cooks looked miserable. Grill was supposed to open at 11 and kept being told 15 min but was told it wasn’t ready til 11:30. Definitely consider this a low budget hotel.

於 2026 年 2 月住了 6 晚

10/10 優異

Heriberto

2026 年 2 月 17 日

讚好：整潔度和住宿狀況

Every single thing was awesome except breakfast delay at cafe del mar

於 2026 年 2 月住了 5 晚

2/10 很差

Dona R

家人同遊

2026 年 2 月 17 日

不滿：整潔度和住宿狀況

Room smell was horrible. Asked for change. They had nothing available. When we showered and floor in bathroom and across hall flooded. To accommodate us they offered more towels to absorb water. We discovered a 7” hole in the tub so every time we showered floor flooded. Thus the horrible smell of molding water under loose tiles on floor. Day 4 after husband slipped on wet floor and torn off his big toe toenail they finally had repair staff fix the hole in tub but that did nothing for the horrible smell. We spent most of day on beach or at pool. But sleeping in room growing with mold was less than desirable. The tiles on floor were no longer glued down where water leaked so this problem must have been going on for a long time

於 2026 年 2 月住了 7 晚

2/10 很差

Kelly

家人同遊, 多人同遊

2026 年 2 月 17 日

不滿：整潔度、設施服務和住宿狀況

We purchased an ocean front suite and upon arrive were told they were sold out and they couldn’t give it to us. The hotel has done nothing for us and Expedia has done nothing for us even though I contacted multiple times and was told we were on a “urgency” list. We couldn’t get a reservations for dinner and overall just a horrible experience.

於 2026 年 2 月住了 4 晚

8/10 不錯

Shannon

家人同遊

2026 年 2 月 16 日

讚好：整潔度、設施服務和住宿狀況

Stayed for 4 days Staff were great, friendly & helpful. Cleanliness was good. Food was good. Wish there was music around the resort especially around the bar areas/pool areas. But overall a great experience I would come back & will recommend to friends & family.

於 2026 年 2 月住了 4 晚

坎昆綠洲金字塔全包度假村

The Pyramid Cancun By Oasis - All Inclusive

選擇日期查看價格

坎昆綠洲金字塔全包度假村相片集

評價

人氣設施服務

查看這些日子的價格

客房選擇

載入所有金字塔海濱房的相片

金字塔海濱房

載入所有金字塔海景特大床房的相片

金字塔海景特大床房

載入所有金字塔日落景觀特大床房的相片

金字塔日落景觀特大床房

載入所有標準客房的相片

標準客房

特色

載入所有標準客房, 海濱的相片

標準客房, 海濱

特色

載入所有標準客房 (Pyramid Master)的相片

標準客房 (Pyramid Master)

特色

載入所有普通客房 (Suite Pyramid)的相片

普通客房 (Suite Pyramid)

特色

載入所有高級套房 (Sian Kaan Master Suite)的相片

高級套房 (Sian Kaan Master Suite)

特色

載入所有標準套房 (Sian Kaan)的相片

標準套房 (Sian Kaan)

特色

載入所有金字塔小型套房的相片

金字塔小型套房

載入所有金字塔標準房的相片

金字塔標準房

金字塔主套房

暹羅海濱房

Sian Kaan主套房

其他推薦

坎昆秘密藤蔓 - 只招待成人 - 全包式

關於鄰近區域

附近景點

交通資料

餐廳

住宿資料

坎昆綠洲金字塔全包度假村

全包住宿詳情

小費及稅項

食品及飲品

活動及設施/設備

陸上活動

課程/比賽

娛樂

類似住宿

坎昆綠洲大酒店 - 全包式

住宿設施服務

網絡

泊車及交通

餐飲

店內餐廳

休閒活動

親子設施

便利服務

旅客服務

商務服務

戶外設施

全方位 SPA

無障礙設施

其他設施

客房設施服務

睡房

浴室

娛樂

餐飲

其他設施

政策

入住

退房

特別入住指示