Madeira Island Kid friendly Holidays

Nice rooms, friendly staff, amazing Christmas buffet dinner.

Views. Clean room. Location. Staff. Everything.

The staff is way too courteous in this hotel. Valter made sure that our stay was perfect, and help us book some nice tours. Everyone was really polite and helped cover the few shortcomings the rooms had.

Staff at the reception counter were professional, courteous, and helpful. Staff in the restaurants could have been a little bit more helpful but no big deal.

Just a lovely relaxing hotel with wonderful gardens

Nice rooms, friendly staff, amazing Christmas buffet dinner.

The staff is way too courteous in this hotel. Valter made sure that our stay was perfect, and help us book some nice tours. Everyone was really polite and helped cover the few shortcomings the rooms had.

The room is very very small. Not enough space to even keep the suitcases. Don’t be amazed by the excellent reviews. I doub’t if these are genuine. I paid £150 per day for 4 days and not impressed with the room size. The bathroom design is also horrible, no privacy and these to designed to save the space. The wash basin serves no purpose. If you wash your hand or face water spills every where. The design is also too dark and there is absolutely no view from the room (just the roof top of shopping mall). The staff was very helpful and good. Breakfast was nice and roof top bar and pool is also good. Jacuzzi and steam room is worned out. Some tiles were even missing. Will I stay again? NO. Will I recommend? NO.