Melbourne Luxury Holidays

Room was clean, construction was in place but overall no problems. We requested to switch the room with viewing to the park and green area in front of hotel. Front desk was very rigid on our request to change the room. We paid extra fees after three nights to be in a better position. We used the balcony very much after that. Overall was fine.

There were no teaspoons in the room to stir coffee or sugar when making a cuppa

Good service and breakfast

The unit was clean, in good condition, and the bed was comfortable. Instant coffee, teabags, sweeteners, and milk were available in the room along with an electric kettle. Breakfast buffet had a wide variety including made to order eggs, very tasty. Check in and out was simple and quick, staff were friendly and helpful. We would stay here again.

Allocated a room directly above property restaurant for 4 nights.

The unit was clean, in good condition, and the bed was comfortable. Instant coffee, teabags, sweeteners, and milk were available in the room along with an electric kettle. Breakfast buffet had a wide variety including made to order eggs, very tasty. Check in and out was simple and quick, staff were friendly and helpful. We would stay here again.

Allocated a room directly above property restaurant for 4 nights.

The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne.