North East Division Luxury Holidays

The room size and equipment were great, but it's ridiculous that there isn't a SINGLE hook anywhere to hang your towel, shirt, or pants. I had to pick up cheap suction hooks from Daiso, so I had places to hang items that were frequently used. Sure the wardrobe has a bunch of hangers but you don't want to stuff your used day-pants in there. Makes no sense. The room cleaning only happens on Wednesdays, so you'll also need a hook to hold your garbage in a separate plastic bag. The garbage bin in the room is just too small for a week's worth of trash. Walls are thin, you'll hear your neighbors or room mates talk on their phone, and all the activity in the shared living space - this was esp apparent when my neighbor was cooking, doing laundry, inviting her friends over, etc. The 100 year old, very slow lift is cool the first time... but a real pain in the ass to use. You have to pull open two very heavy metal gates, and pull to close them (and ensure they're very closed) before you can hit the button to go up or down. Usually by midnight the lift will stop working... because the bargoers that use the lift forget to close the gates after they've gone to the top floor. And when new guests come in or out, everyone is very confused who should be helping to open or close the inner/outer gates. It's a nightmare when you're a regular guest and all you want to do is just enter or exit the hotel on the 3rd floor. Often, just waiting for the lift takes forever - if it comes at all.

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Everything outside the hotel were within walking distance especially the restaurants. The rooms were a little bit dirty with marks on the walls and bathroom sink. There were loose hair in the bathroom. Some of the staff at the cafe has poor hygiene. One staff sneezed and didn't wash his hands at the cafe

Booked just a room for spouse and me which turned out to be in the old "tower". Not impressed with light in bathroom hanging out of ceiling. Had booked daughter's family into a double room which happened to be in the new tower and it was like chalk and cheese, but the difference was not mentioned on the website. The foyer has been done up and that's what you see advertised but it is not the whole story. Fresh towels were limited and many days the storage area in the old tower was empty; new tower seemed to have an endless supply. Grandchildren, who swim like fish, liked the pool. Now close to mrt with Havelock (TE16) station and is about a 15 minute walk to Great World shopping centre, which also has mrt station TE15. The food choices are modern and varied including a Cold Storage but very busy on weekends. A 15 min walk west takes you to the Havelock Cooked Food Centre which is rundown and has limited choices; might be better when all the near-by construction work is complete. Just past it is a small Fairprice and other food shops. Buses to many attractions run quite close. As ever forget the usual poor choices on the TV. If you're thinking of buying an mrt/bus card don't depend on the 7-11 or the local station. Collect it at the airport. All-in-all it was satisfactory for our needs to launch daughter and grandchildren into LegoLand in Malaysia but not on our must use again list. It needs somebody whose 1st language is English to "fix" the sign on the side door re access.

Room was very spacious and the view from the room was amazing!

Lots to do close by and metro just round the corner

Room was very spacious and the view from the room was amazing!

Beautiful environment, green!

Everything outside the hotel were within walking distance especially the restaurants. The rooms were a little bit dirty with marks on the walls and bathroom sink. There were loose hair in the bathroom. Some of the staff at the cafe has poor hygiene. One staff sneezed and didn't wash his hands at the cafe

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Outstanding hotel!!! BEST staff!!!

I had a Silver discount which was a great price for Singapore. 2 MRT stops from Changi & 2 bus stops from Stn. Nice small room convenient for short stay

As a solo female traveller, I found the property safe and very clean. The staff was very helpful, and I would staff here again.

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