Lazarus Island Pet-friendly Holidays

Everything was simply beautiful! So much attention to detail! The rooms, the bathroom, the food at the breakfast buffet, the staff, the bar on the 29th floor……AWESOME!!!!!!!! The position is central: it was so easy for us to get around. It’s a 10min walk from Chainatown, a 18min bus ride from the Gardens and harbour, plenty of places to eat out, walk and wonder and just enjoy.

Great breakfast buffet; great gymn and pool areas. Very well maintained and cleaned facilities. Very well located.

Beautiful hotel, let down by service — such potential The Mett has so much going for it — the building itself is stunning, and our Junior Suite was gorgeous. The gym is genuinely one of the best I've used at a hotel, and we loved the park nearby. On paper this should be our go-to staycation spot. Unfortunately, the service didn't match the setting. At Canning Bar and reception we had to ask multiple times for basic things, and room service was the same story. We mentioned it was my partner Dav's birthday when we checked in, hoping for even a small gesture, but nothing came of it. The pool was a real disappointment. It was overdue a refresh even before the rain came, and afterwards it was left soaked and unusable — no one had cleaned it up. There was no music or atmosphere, kids were in the adult pool area, and staff walked past repeatedly without checking if we needed anything. Canning Bar itself was also freezing — we couldn't comfortably sit there for long. One bright spot: Robert, the manager, was attentive, warm, and clearly cared about getting things right — a shame the rest of the team didn't follow his lead. L'Amo restaurant was excellent too; we enjoyed it so much we went back a second night. With some attention to service standards and pool upkeep, this could easily be a five-star stay. Right now, it falls short of the potential the building and location clearly have.

staff is friendly and helpful

Beautiful hotel in a fabulous location! The view was amazing and the staff were all very helpful.

Everything was simply beautiful! So much attention to detail! The rooms, the bathroom, the food at the breakfast buffet, the staff, the bar on the 29th floor……AWESOME!!!!!!!! The position is central: it was so easy for us to get around. It’s a 10min walk from Chainatown, a 18min bus ride from the Gardens and harbour, plenty of places to eat out, walk and wonder and just enjoy.

Beautiful hotel, let down by service — such potential The Mett has so much going for it — the building itself is stunning, and our Junior Suite was gorgeous. The gym is genuinely one of the best I've used at a hotel, and we loved the park nearby. On paper this should be our go-to staycation spot. Unfortunately, the service didn't match the setting. At Canning Bar and reception we had to ask multiple times for basic things, and room service was the same story. We mentioned it was my partner Dav's birthday when we checked in, hoping for even a small gesture, but nothing came of it. The pool was a real disappointment. It was overdue a refresh even before the rain came, and afterwards it was left soaked and unusable — no one had cleaned it up. There was no music or atmosphere, kids were in the adult pool area, and staff walked past repeatedly without checking if we needed anything. Canning Bar itself was also freezing — we couldn't comfortably sit there for long. One bright spot: Robert, the manager, was attentive, warm, and clearly cared about getting things right — a shame the rest of the team didn't follow his lead. L'Amo restaurant was excellent too; we enjoyed it so much we went back a second night. With some attention to service standards and pool upkeep, this could easily be a five-star stay. Right now, it falls short of the potential the building and location clearly have.

staff is friendly and helpful

Everything was simply beautiful! So much attention to detail! The rooms, the bathroom, the food at the breakfast buffet, the staff, the bar on the 29th floor……AWESOME!!!!!!!! The position is central: it was so easy for us to get around. It’s a 10min walk from Chainatown, a 18min bus ride from the Gardens and harbour, plenty of places to eat out, walk and wonder and just enjoy.

Great breakfast buffet; great gymn and pool areas. Very well maintained and cleaned facilities. Very well located.

Beautiful hotel, let down by service — such potential The Mett has so much going for it — the building itself is stunning, and our Junior Suite was gorgeous. The gym is genuinely one of the best I've used at a hotel, and we loved the park nearby. On paper this should be our go-to staycation spot. Unfortunately, the service didn't match the setting. At Canning Bar and reception we had to ask multiple times for basic things, and room service was the same story. We mentioned it was my partner Dav's birthday when we checked in, hoping for even a small gesture, but nothing came of it. The pool was a real disappointment. It was overdue a refresh even before the rain came, and afterwards it was left soaked and unusable — no one had cleaned it up. There was no music or atmosphere, kids were in the adult pool area, and staff walked past repeatedly without checking if we needed anything. Canning Bar itself was also freezing — we couldn't comfortably sit there for long. One bright spot: Robert, the manager, was attentive, warm, and clearly cared about getting things right — a shame the rest of the team didn't follow his lead. L'Amo restaurant was excellent too; we enjoyed it so much we went back a second night. With some attention to service standards and pool upkeep, this could easily be a five-star stay. Right now, it falls short of the potential the building and location clearly have.

The rooms are tiny, but clean. Excellent service and pleasant interactions with all staff. Location is great for the prices you pay.

Lovely pool and enjoyable sun room with small snacks

Breakfast needs improvement, more variety, was the same during our stay