Swan Valley Pet-friendly Holidays

Room is tired; bathroom is odd with the sinks in the main room; service at the rooftop patio was poor; location in a bit of a rough neighbourhood. Definitely nowhere near a 5 star hotel.

Great place to stay

staff are good and friendly, facilities are average but suited to price.

Spotless room, friendly and helpful front desk

Very nice Petty about the pool

Rooms are brand new very nice stay

Room is tired; bathroom is odd with the sinks in the main room; service at the rooftop patio was poor; location in a bit of a rough neighbourhood. Definitely nowhere near a 5 star hotel.

I know the desired "vibe" is that of a cozy, quaint accommodation, but I would rather have less cozy and more comfort and convenience. There's no mini fridge, and our room had only one chair. There was only a bar along the wall to hang clothes. The bathroom was quite large. I'd rather have less bathroom and more room. An upgrade was suggested at check-in for a room with a balcony, but as I saw from the outside, the balconies were tiny and IMO not worth the extra $. I have stayed in many hotels and motels, and I have never been charged for a continental breakfast. For $20+, the charge seemed way out of line - especially for such a limited selection. Having said all that, I really liked the sitting/lounge area. The access to a variety of complimentary beverages was much appreciated. The staff were very pleasant, and the location is very convenient for transportation and eats. It's a short walk to the CBD. As much as it seems I have complained, we did enjoy our stay. Still though, it wouldn't take much to make it an exceptional hotel. Make the rooms more accommodating - add a chair. Add a minifridge. Put in an armoire. Provide a complimentary continental breakfast. Really... those are little things that would make a big difference.

Rooms are brand new very nice stay

Very nice Petty about the pool

I know the desired "vibe" is that of a cozy, quaint accommodation, but I would rather have less cozy and more comfort and convenience. There's no mini fridge, and our room had only one chair. There was only a bar along the wall to hang clothes. The bathroom was quite large. I'd rather have less bathroom and more room. An upgrade was suggested at check-in for a room with a balcony, but as I saw from the outside, the balconies were tiny and IMO not worth the extra $. I have stayed in many hotels and motels, and I have never been charged for a continental breakfast. For $20+, the charge seemed way out of line - especially for such a limited selection. Having said all that, I really liked the sitting/lounge area. The access to a variety of complimentary beverages was much appreciated. The staff were very pleasant, and the location is very convenient for transportation and eats. It's a short walk to the CBD. As much as it seems I have complained, we did enjoy our stay. Still though, it wouldn't take much to make it an exceptional hotel. Make the rooms more accommodating - add a chair. Add a minifridge. Put in an armoire. Provide a complimentary continental breakfast. Really... those are little things that would make a big difference.

Clean, great location and friendly staff