Yucatan Peninsula Romantic Holidays

It was a decent place. The front desk workers are not the friendliest… It would be nice if they would have more snack options like a 24 hour snack bar. Not bad but there is definitely better out there.

We had a good time . Staff was very friendly and very nice

All inclusive package was excellent. Staff were accommodating and super friendly. Food and drinks was great and active package available at the me resort are priced well with transport ion. Highly recommend.

The best thing about Sun palace is the wait staff and bartenders, They were fantastic! The resort was clean. Food was ok. The bad part is the front desk agents are super pushy and use super pushy sales tactics to try and get you to go and try other resorts and book things. We got there and was sat down and hammered on going to a 90 minute thing. They even went so far as to call our room to remind about that, rather then checking on our stay. One lady said we had to bring each of our IDs and credit cards. It was overbearing and because of that we won’t go back. It’s sad, because we had such a great time with the waitstaff and how friendly and informative they were.

The customer service was exceptional!! Buffet offers was great

Good hotel, not too much entertainment, but dining options were nice, staff friendly, property was clean. I only stayed 4 nights and went on daily tours, so I didn’t get to use spa or gym etc., however, I checked them out and they looked nice .

We’ve been to The Vine multiple times. We enjoy the true adults only experience of a smaller, more intimate resort. We love the easy access to the pools, bars and beach. This year has been the best entertainment team we’ve seen in years. The production and lights are much better than previous years, but this remains a quiet/sleepy resort( this is not a party resort). Our room was clean and the housekeeping staff maintained it daily. Our linens and sheets were clean and refreshed daily. The mattresses feel worn but they are not entirely uncomfortable. The mini fridge barely keeps drinks cold so if you like cold water at night you might need to visit the ice machine. Food is not great at the main buffet and is usually cold even when the dinning room is full. Dragons has fantastic sushi and nigiri, the tuna roll is so good!!! The food at the Italian restaurant was hot and fresh, Cesar was very kind and attentive. Julian at Olio was also superb, his staff was great. Juan and Fernando at the pool were a dream team and made sure we were always taken care of . We always found loungers at the pool and beach as well as plenty of towels. Guest could benefit from more self serve food options by the pool. Overall a good stay at a quiet and peaceful resort.

We had a good time . Staff was very friendly and very nice

All inclusive package was excellent. Staff were accommodating and super friendly. Food and drinks was great and active package available at the me resort are priced well with transport ion. Highly recommend.

The best thing about Sun palace is the wait staff and bartenders, They were fantastic! The resort was clean. Food was ok. The bad part is the front desk agents are super pushy and use super pushy sales tactics to try and get you to go and try other resorts and book things. We got there and was sat down and hammered on going to a 90 minute thing. They even went so far as to call our room to remind about that, rather then checking on our stay. One lady said we had to bring each of our IDs and credit cards. It was overbearing and because of that we won’t go back. It’s sad, because we had such a great time with the waitstaff and how friendly and informative they were.