Dedham Vale Ski Holidays

The best thing about this hotel is its location. You’re within walking distance of everything in Westminster, and the hop on hop off buses can take you to many other places. The second best thing about this hotel is their staff; always friendly and accommodating - especially the breakfast people and desk staff. The beds were very comfortable too. The rooms are small, and the bathrooms are even smaller. On our first night there, our tv didn’t work and the manager said he’d get it taken care of the next day. The second night, we fixed the tv ourselves. The third (and last) night there, we discovered ants in the room AND a mouse!! I didn’t sleep at all…. The hotel needs some TLC to make it as nice as I’m sure it could be. It needs a thorough cleaning, a good exterminator and a bit of character to match its great location.

Would def stay here again. Each walking distance to the Westminster Tube station. Lovely hotel, modern, clean and friendly and helpful staff. Breakfast was really good, loads to choose from. Room was clean and spacious.

The room was a little small, but nice and clean. I feel like either everyone was super quiet or the sound proofing in the hotel was very good. I didn’t hear any neighbors and slept well. Breakfast was very good, the gym is small but has a flat bench, and a couple useful machines to get a solid workout while on travel. The only thing I didn’t like was there aren’t many trash cans in the hallways and there were no wash clothes to wash your body in the shower. I guess this is an English thing but I wish I would have known that before arriving. The location is perfect, and I will likely return again in the future.

Overall the stay was good. I do love this hotel and its fabulous location. But on this instance 2 out of the 3 elevators were broken so it took FOREVER to get up or down. And when I pulled out the pull out couch to sleep there were all these fly bugs in it. There was also so work being done for a leak on my floor (9) so it smelled horrible like rotten carpet and stinky water. I had been here before so I know what a wonderful hotel this normally is. Just very unfortunate

Stunning Lobby and bar. Check in experience was satisfactory. Room was small with small double bed. Cocktails at the bar were great however the bar experience was disappointing. Along with other residents we had to wait at least 45 minutes in between drinks to be served again at one point having asked for more drinks the server disappeared and forgot us…. we were still expected to pay13.5% service charge. Frustration was clear amongst the people around us. The bar was understaffed and the frustration with this was also apparent amongst them! We gave our feedback on check out about the bar experience, the team member was sympathetic but advised that we should have reported this to the bar staff at the time. This was not appropriate to do at the time as it was difficult enough getting a drink let alone trying to give feedback or refusing to pay a service charge.We were offered a voucher however we were leaving at that moment so declined the offer and just left our feed back. Great location for central London ..just next to Hyde Park

This hotel is gorgeous. The staff is amazing. They go above and beyond. We will definitely stay again when we return to London.

This is a great place as a tourist because of the location. You are near everything and there is so much to do which is amazing! However I would not rate it 5 star because the rooms themselves. We stayed at the basic rooms but for a 5 star I would’ve like more. Beside that the room did its job and having it be close to everything is a great reason to book this place.

An historic building in a great location, to be sure. But if I have to be honest, it was my worst sleep in 2 weeks of travel. The A/C was ineffective and recurring sounds of police or other emergency vehicles through the night ruined what could have been a very nice stay. We may have been upgraded to a larger room but the bathroom was minuscule and could accommodate one person only. Breakfast was fine but pricey. Would not stay here again.

The best thing about this hotel is its location. You’re within walking distance of everything in Westminster, and the hop on hop off buses can take you to many other places. The second best thing about this hotel is their staff; always friendly and accommodating - especially the breakfast people and desk staff. The beds were very comfortable too. The rooms are small, and the bathrooms are even smaller. On our first night there, our tv didn’t work and the manager said he’d get it taken care of the next day. The second night, we fixed the tv ourselves. The third (and last) night there, we discovered ants in the room AND a mouse!! I didn’t sleep at all…. The hotel needs some TLC to make it as nice as I’m sure it could be. It needs a thorough cleaning, a good exterminator and a bit of character to match its great location.

The room was a little small, but nice and clean. I feel like either everyone was super quiet or the sound proofing in the hotel was very good. I didn’t hear any neighbors and slept well. Breakfast was very good, the gym is small but has a flat bench, and a couple useful machines to get a solid workout while on travel. The only thing I didn’t like was there aren’t many trash cans in the hallways and there were no wash clothes to wash your body in the shower. I guess this is an English thing but I wish I would have known that before arriving. The location is perfect, and I will likely return again in the future.