Otways Ski Holidays

Good location for walkability, good size room (superior queen) and friendly staff. Thanks team! We did not try breakfast or room service during our 2 night stay.

The room is fairly dated now. But it is comfortable and conveniently located. Please note that if you do not request housekeeping by leaving a sign in your door every morning, nothing will be done to your room, including replacing towels, emptying bins etc.

Lovely stay. Nice sized apartment for two for 5 nights. Nothing was a problem to staff with personal requests. They were also happy to bring anything extra we needed to the room. The gym lovely warm spa and pool were a bonus to a well earned break.

I loved my stay and lived the front of house thank you to August and Joel for being super friendly and nice upon my arrival.They were the best.

We found the room service not very good. Our rooms weren’t cleaned. I had a bleeding nose the first night we got there and it got on the top of the blankets and on the pillow and we told the front desk about it and all they did was go and flip the pillows and move the sheets so they thought we couldn’t see it And the bathrooms were very smelly. The staff at the front desk were amazing. The only complaint I had was about the cleaning.

We stayed in a junior suite and it was perfect for us — spacious, spotless, and really comfortable. The staff were so helpful and the location is super central, close to everything. The only thing I’d change next time is to book a room on a higher floor, as ours didn’t get much natural light. Overall, a great stay!

Room, even on executive floor was very small. View of MCG is more impressive in pictures than in real life! Amenities are basic... Reception staff are very confused and had no idea, what is included and what is not, in your booking.

Had a great stay with a surprise upgrade. Clean and comfortable room. Breakfast was great and staff are all lovely and welcoming. Look forward to our next stay.