West London Ski Holidays

Excellent check in process, polite and accommodating staff. Clean and comfortable room.

Cute coffee shop in the hotel (starbucks) that was great every morning and did not cost us anything for 2 coffees with the room program the hotel implemented. Really clean overall, friendly staff & welk located.

Excellent location. Amazing staff. Room was quiet and well appointed. Comfy beds and great shower pressure. Would definitely stay again.

Excellent place to stay. Would stay again

The hotel was in a good location. The rooms were clean, but had a musty smell. You could hear the tube running below our room and it was quiet noisy out on the street throughout the late evening. A room on a higher floor or interior may be better. Cleaning staff also left all of their new linens lining the hallway. I have never seen that before, looked rather unkept. The gym is not in the building it is at another location that requires a fee to use.

Very pleasant, polite, and helpful staff. Good service quality, prompt response to my requests. Clean and large rooms, excellent location. We enjoyed our stay. A minor flaw is that the sofa bed is a bit saggy.

Incredible property with one of the best hotel staffs we have ever had the pleasure of meeting. They went above and beyond to make our stay special. Fabulous location, afternoon tea was wonderful and the Gordon Ramsey restaurants did not disappoint. Again, the hotel staff were the heroes of our stay! We will most definitely be back! Worth every penny!

I love this place. Perfect location,incredibly helpful staff and having a kitchen is priceless.