Shimane Prefecture Ski Holidays

Excellent stay all around. Staff was well trained, welcoming, and spoke English when needed. Breakfast buffet was world class, great quality (freshness was extraordinary) and variety. Shuttle to airport. I recommend 100%.

The property is huge. The room is very spacious and clean, thought the furniture is a little antique, the staff were courteous and efficient, though they speak only Japanese but they try to converse with you in English. There is a big outdoor carpark. The breakfast was excellent , large variety, well presented, healthy options available, remember to return your used cutlery and tray to the nearest rack after your meal. There is not much to do in the hotel except for onsen and table tennis. The forest surrounding the hotel provides a breathtaking view. Have to venture out, there is plenty to explore.

For three people, only two beds so one had to sleep on the floor.

Modern Japanese style with spacious & very comfortable rooms.

Great location, very spacious and comfortable!

English translation follows. I recently stayed at the Yukai Resort. One issue my group ran into was that there is no wheelchair ramp from outside into the lobby, and we required additional assistance to get into the building. However, everything else was great. The staff are friendly, breakfast and dinner buffets were amazing, the Japanese-style rooms were wonderful, and the onsen and public baths were superb. Thank you to the staff for their flexibility and assistance in meeting our unique needs during our stay. One final note: this area of Japan does not have a lot of English speakers, so if you are an English-only traveler you may have difficulty at this location.