“This is the second time I live here. This time my room is next to an alley that you can hear people talking outside. It is a bit noisy compare to my first stay. The good side is the room and bathroom are still clean. A nice place to stay with a resonable price.”
“Every single staff member was helpful and friendly, they couldn’t do enough for you and nothing was a problem. The room was gorgeous, fluffy towels, comfortable bed, sound proof. The food in the restaurant was amazing and quite well priced. Our experience was 10/10.”
“Our first post lockdown trip within the country. We accidentally booked the accessible room. Staff was very helpful and changed to another normal room for our 4 night stay.
Stylish room with well equipped kitchen. It was a bit warm in the room though. Another little down side was the ground floor room has less natural lights.
Delicious breakfast from café Mayvn. We enjoyed our stay very much.
Everyone trying to maintain a social distance from each other, sanitising everything after use,……
“The heater was not working in the first day, under -2 temperature in the winter. The staff should test the facilities in advance, considering such a classic, high-end, quality hotel.”
“While I appreciate Edinburgh was busy due to a big music concert, the marathon and it being a English Bank Holiday weekend, the hotel were clearly charging a premium which wasn't deserved!
For the price, I've experienced significantly better accommodation throughput the world.
Some of the opportunities :
- poor water pressure in the shower
- washbasin was cracked
- headboard was tatty and deteriorated
- brown stains on the net window curtains
- no complimentary bathroom extras
Thanks for……
“We had a lovely stay at this hotel. The room was spacious and charming, the staff were helpful and friendly. We could walk everywhere from the location, close to train station as well as some good breakfast places and a yummy award winning ice cream shop ! Thank you! ”
“The overall experinence is not up to expectation. An antique hotel with no airconditioning. All facilities are old even the readers of the card operating lifts are not working at all times. This hotel needs refurbishment or reconstruction to reach the required standard!”
“We only stayed one night, so overall is good and the staff are helpful and you have variety choices of breakfast. There is small issue of the socket, light, and clog drain in the wash basin, but since we only stayed one night so would reflect to ibis directly.”
“Love the chill atmosphere and the sincerity of the staff. Best customer service ever and delicious food! The location is perfect. You can walk to most historical sites.”