Sheldon hotels in Birmingham from HK$298

"For customer service and helpfulness, this has to be the best hotel we have stayed in. Every member of staff we spoke to were really friendly & helpful, but we especially have to thank Joseph & Chyna for making our stay so stress free & enjoyable. The hotel is very clean & our double room was a great size, with a comfortable bed. I was able to request a feather pillow, which was on our bed when we returned to our room later that evening. The only problem we found in our room was it was very warm & we were unable to open any windows. We tried to get the air conditioning to blow cool air but it didn't seem to be working. We should have reported this to reception as soon as we noticed, but my husband didn't think anything would have been done about it as it was early Saturday evening. After breakfast I was walking past the reception area & saw a maintenance man & l mentioned the problem with the air conditioning unit & also the flow of the water in our bathroom & immediately he offered to come up to our room to see if he could help. We didn't take his name, but again he was so friendly & helpful & he managed to sort both issues out within minutes. 😁 In with the price you get a "free" breakfast, and although the sausages weren't the tastiest I've ever had, they were still edible & the rest of the breakfast was lovely. The dining area isn't the biggest of areas, but in fairness to the staff, they will clear a table as soon as you ask. "

"Overall we couldn't fault tgeserbi e and reception received at Leonardo Hotel, Hinckley Island, Leivester. Friendly staff and good food and leisure facilities. "

"Chosen for location. Staff cheerful and amenable."

"Amazing! We were looking straight at the cathedral "

"Great hotel. Professional staff. Clean and tidy hotel. "

"Safe parking although spaces are limited and there's no option to book. The hotel itself was faultless. Great location for easy access to the canalside. Would definitely stay there again. "

"Great hotel"

"I have seen some of the reviews on here which have criticised the venue but I honestly couldn't fault it. Some areas are a bit dated yes but it didnt affect the quality of our stay at all I think people are being extra picky. Every single member of staff went out of their way to be extremely helpful, the breakfast was great and dinner was also decent. It was my Partners 30th birthday and we were even welcomed with some extra little touches in the room which I hadn't requested which was a pleasant surprise. Would definitely recommend and stay again! "

"Great stay! Staff were super friendly and helpful. The hotel is beautiful, room is lovely. All very clean and modern. We had a free upgrade which was lovely!! Breakfast was fresh and hot. Staff were very quick to serve hot drinks and offer top ups. Would stay again in a heartbeat! "