德拉凡酒店 | 熱門德拉凡住宿限時優惠每晚可低至 HK$597

「Everything was good. Room was clean. Staff helpful and efficient 」

「Room was fine but family above us was noisy, stomping, jumping the whole time except from midnight-7 even after we called to notify the front desk. Hot tub closed just before we wanted to use it. Employees were not particularly helpful or friendly except at checkout. Buildings are old and walls/ceilings are thin. Air conditioning was so noisy that we turned it off so we could sleep. Food at the restaurant was good but not exceptional. Will stay somewhere else if we go to Lake Geneva again.」

「The location of the property was great. Right on main street. But other than that, the property was run down and dirty. The carpets in the hallway and bedrooms were dirty. The entryway to the hotel had the same dirt and leaves the day we checked in and out. We had to go down to lobby to request clean towels. The mattresses on the beds were old and thin. So sad with the location - easy walk to shops and restaurants.」

「The room too tiny.」

「The TV was a serious project to make it function over 1/2 hour of dinking around to make it work. Just wondering why there was no patio furniture out back?」

「The room had an odor, the telephone didn’t work, the elevator wasn’t working, the carpet was wet, and we had 1-2 flies everyday not sure where they were coming from, turns out this floor had been flooded back in April and they hadn’t finished this floor」

「Very clean & comfortable room & bedding. Big kudos to “Morgan” from the front desk/reservetions for assisting us so efficiently & in a very friendly manner.」

「Great stay. We love the Tru Hilton hotels. Very modern and clean. Staff are very nice and welcoming.. highly recommend this location.」

「Great start with a lovely breakfast.」

「Great value for the price!」

「Bice」

「Reception staff were very helpful and professional」

「I tried to reduce my stay by one night and was told by the property that they would wave the charges for the extra night that I didn’t need, but I was charged anyway. Also, the room smelled unbelievably bad and the surface of the bathtub was pealing up. I checked out immediately due to the smell. I acknowledge that I needed to pay for one non-refundable night, but I was told by the hotel and Expedia that the second night would be waved and that did not happen. Also, the exterior of the hotel...