查爾斯湖酒店 | 熱門查爾斯湖住宿限時優惠每晚可低至 HK$400

「Location was perfect」

「All was great」

「总体都特别好，就是房间消毒味太重了」

「I never write reviews but I felt it was needed for the next person to see before booking. Worst hotel I have ever stayed at, it’s dirty, gym doesn’t have any Ac, saw multiple roaches, breakfast was absolutely disgusting, toilet was stopped up when we got there and other guests had the same issue, shower ran out of hot water and was going in and out of water pressure, I asked to change rooms and they said they property was fully booked although there were only a few cars in the lot, so the only...

「I always enjoy the Horseshoe for its convenience to I-10 in lake Charles. Been stopping since it was new. Hasn’t been long but already maintenance should be on top of carpets separating in hallways, bathroom ceilings peeling from moisture in the showers. Housekeeping should pay attention to mildew in showers and the debris in corners and under the edges of beds. Staff would do well to greet guests with a smile, and not fraternize in front of guests. Wish there were healthy eating...

「Always have a great time at the Delta! Just wish they would put microwaves in the rooms but I get it they want you to buy food their on the property...」

「Run down hotel needs to be updated. Shower dripped water the whole time.」

「It was a good room the only thing was the air temperature was warm than I normally like」

「Yes」

「The staff was amazing. They went out of their way to make sure I was comfortable and even engaged in conversation proactively. Especially the gentleman that was there during the day.」

「Good for an overnight stay. Near the gas station and lots of truck around, but it's quiet in the room. It's a bit annoying for the reception asking too many personal questions to fill the survey. 」

「Under renovation was not informed prior to booking. Room was unacceptable but neither management or Expedia were interested in helping. Toilet was broken and ran constantly making noise and causing the room to be damp and smell bad. Dead roaches seen in the hall that were just left along with other renovation debris.」

「Nice room. Comfortable beds. Good breakfast and pet friendly.」