「Our accessible room was spacious and clean, and the bed was very comfortable. We had some concerns with the room, but the staff was extremely helpful.」
「When I checked in, the front desk gave me a room on the first floor. I told her, can I stay higher floor? And I want a relatively quiet room because I need to stay in this hotel for a week. As a result, the expression on the front desk was very unhappy. At the beginning, it said that our rooms were full. After thinking about it, She still changed the room, but I changed to a room with a poor environment and close to the ice machine. So I want to give this hotel a bad review」
「Broken vase in the room, lamp shades stained and dinge, wallpaper had stains, mattress on both bed was lumpy and the one had a sinkhole in the middle. Bathroom shower, had more water pouring out of the faucet then the shower head. We had checked in late evening. Next day I took our complaints to the front desk. Was told they never have had any complaints. But also was told, their mattresses are old and also we couldn't be moved because they were full. But check with us the next day. We delt...
「I pay at the hotel, but I didn't get the receipt.Hotel Reception told me ask Hotels.com, but I can't find where can download it . and I book one kingsize bed room,but she give me 2 beds room. and she said they don't have that time.」
「The staff was friendly and helpful, and the room was spacious and clean. The hotel is also conveniently located. I enjoyed my stay and would stay here again!」
「The breakfast was what you would expect from a continental breakfast. There was good variety. Extremely kind, knowledgable staff. Unfortunately, the rooms were a disappointment. Our TV would not work, the wi-fi connection was spotty, and the bathroom showed extreme signs of wear (e.g., pot light hanging from the roof, peeling wall paper, cracks in the bathroom floor).」