普陀区 2 星级酒店, HK$118 起

“I made a reservation several months in advance; however, upon my arrival, I was informed that it could not be located. I spent two hours waiting for the staff member to locate my reservation, during which she repeatedly asserted that it was unavailable. I subsequently took a photograph of her alongside my reservation confirmation. Upon her realization that I had discovered that she had found my reservation, she attempted to offer an apology but still insisted that I remit payment, despite having……

“Booked a family room. Good deal for my whole family to stay one week. Shopping mall is just downstairs with good food and coffees. Just a minute walk to metro station. 👍”

“I booked through Expedia in New Zealand. Arrived in Shanghai at the hotel, there was no reservation made. Expedia have been paid but not booked the hotel. The online support is a contradiction to the word support. I had to rebook at the hotel. The messages left with Expedia AI have not been replied to. Expedia, to most people this is known as a scam. Please be resposible and return the payment I made to you.”

“Everything but price ”

“Room was comfortable, clean and modern amenities... close to a couple of malls... just was a little confusing finding hotel lobby which was on 5th floor and had a different name. Sound insulation could be better, heard literally everything in the room next door 😳”