Shanghai Paramount Hotels

"Staff was amazing, they really did their best to accommodate us. Concierge was excellent as well. I think the highlight of our trip was the tennis court availability. Even though it was raining the days we wanted to play tennis, we loved that the option was there for us. The tennis court is outdoors"

"The English was poor. Only some of the staff were able to communicate. The a/c was erratic and other than CNN there was little English speaking western content on TV."

"We stayed for three nights at the Radisson Collection, and overall it was a good experience. We didn’t have breakfast there, but we did have the buffet dinner, which offered all kinds of seafood, sushi, and traditional Chinese food. They also had beef, chicken, lamb, and several salads. The buffet included desserts as well as alcoholic beverages such as wine and beer. For the price, we highly recommend it. Unfortunately, we can’t rate it five stars, as the service still needs improvement for a hotel under the Radisson brand. A lady called Alice, who was in charge of the dinner buffet bookings, was very rude and disrespectful for no apparent reason. Besides that, we had a good experience overall at a reasonable price. The hotel is also close to a nice boulevard full of restaurants, Starbucks, and convenience stores. It’s roughly 30–40 minutes from The Bund with traffic when using DiDi, which is very cheap."

"Didn’t offer AC on hot days, initial staff response also very poor"

"Ubicacion ruidosa, no variedad de comida occidental en restaurantes"

"We had to get 2 rooms. The room we rented was supposed sleep 6. We had 5 people and had to do 3 in one room and 2 in the other. The rooms were small but serviceable and the service, towels etc. was acceptable. Don’t expect any frills but the metro station was across the street and there was plenty dining options. "