Shanghai Paramount Hotels

"The English was poor. Only some of the staff were able to communicate. The a/c was erratic and other than CNN there was little English speaking western content on TV."

"We stayed for three nights at the Radisson Collection, and overall it was a good experience. We didn’t have breakfast there, but we did have the buffet dinner, which offered all kinds of seafood, sushi, and traditional Chinese food. They also had beef, chicken, lamb, and several salads. The buffet included desserts as well as alcoholic beverages such as wine and beer. For the price, we highly recommend it. Unfortunately, we can’t rate it five stars, as the service still needs improvement for a hotel under the Radisson brand. A lady called Alice, who was in charge of the dinner buffet bookings, was very rude and disrespectful for no apparent reason. Besides that, we had a good experience overall at a reasonable price. The hotel is also close to a nice boulevard full of restaurants, Starbucks, and convenience stores. It’s roughly 30–40 minutes from The Bund with traffic when using DiDi, which is very cheap."

"Except location. Very good value, with highly professional staff"

"The spa is very relaxing. Kids loved spa, they enjoyed watching TV and having spa at the same time. Location is excellent and is close to everything. The garden is also excellent. They provided wonton and drink everyday and delivered to door which saved us lots of chaos. We had a lovely time in the hotel"

"Didn’t offer AC on hot days, initial staff response also very poor"

"My 2nd time staying in this hotel and it is still good "

"Ubicacion ruidosa, no variedad de comida occidental en restaurantes"

"We had to get 2 rooms. The room we rented was supposed sleep 6. We had 5 people and had to do 3 in one room and 2 in the other. The rooms were small but serviceable and the service, towels etc. was acceptable. Don’t expect any frills but the metro station was across the street and there was plenty dining options. "